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Collections Representative

Company: Aerotek
Location: Salt Lake City
Posted on: April 9, 2021

Job Description:

***Interested and Qualified candidates please call Nic at 801-448-6813***Description:The position's primary responsibilities include taking incoming and making outgoing calls to customers regarding their delinquent account status with EnerBank USA. Excellent communication and negotiation skills as well as the ability to remain focused are essential to success in this position.Incumbent works in a Cell Center environment for collection and recovery of delinquent accounts. High communication and collaboration with other team members is important to the position's success.Daily Responsibilities:The position will be responsible for all aspects associated with EnerBank's daily collection process. This will include daily telephone communication with customers at all levels of delinquency as well as notice generation.Communicate with bank customers; provide excellent customer service, professionalism, and etiquetteCollect on delinquent accounts in accordance with bank and department policy and processTake incoming and make outgoing telephone calls to customers with delinquent accountsTake customer payments in accordance with bank and department policy and processUpdate customer information in applicable database(s), as appropriateSkills:call center, Customer service, BankingTop Skills Details:-Customer Service Experience and 1-2 years Call Center Experience-Ability to learn and use multiple computer programs-Ability to handle mainly inbound calls -Strong communication skillsAdditional Skills & Qualifications:-High school diploma/GED required.-Ability to multi task through multiple programs-Remain calm during stressful conversations -Ability to work in a fast paced environments -Detail orientedExperience Level:Expert Level#SLCCSR About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Salt Lake City , Collections Representative, Accounting, Auditing , Salt Lake City, Utah

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