SaltLakeCityRecruiter Since 2001
the smart solution for Salt Lake City jobs

Collections Specialist - REMOTE

Company: CEHE Center for Excellence in Higher Education, In
Location: Salt Lake City
Posted on: April 9, 2021

Job Description:

Company OverviewThe Center for Excellence in Higher Education (CEHE) is a 501(c)(3) non-profit corporation headquartered in Salt Lake City, Utah. CEHE operates degree-granting career colleges throughout the western United States and online. The college brands include Stevens-Henager Colleges in Utah and Idaho; CollegeAmerica in Arizona; California College San Diego, and Independence University (online platform). All of the colleges are accredited by ACCSC, a national accrediting body recognized by the U.S. Department of Education. The colleges offer degree programs from the Associate's level through the Master's level in a variety of disciplines including Computer Science, Graphic Arts, Business/Accounting, Nursing, and Healthcare. CEHE is an at-will employer.Collections SpecialistIn support of this, the Collections Specialist is responsible for contacting students with delinquent accounts to negotiate payments, initiate appropriate action, and maintain collection files.Essential Functions: Make telephone calls using an automatic dialing system handling both outbound and inbound collection call types from current and former students. These calls require securing payment arrangements and selling re-enrollment with our colleges as appropriate.Memorize all policy and procedures.Utilize skip tracing methods. Master the collection system to appropriately and effectively work the debts assigned to you.Display a professional manner while selling, teaching and guiding the students on how paying their debts in full within a timely manner will benefit them.Major emphasis on educating and selling the benefits of restarting their college program.Ability to work unsupervised after the initial training and exceed established benchmarks and goals.Record information about financial status of customers and status of collection efforts in various collection systems.Perform various administrative and clerical as needed for assigned work.Must be able to lift 15 lbs.Qualifications:High school diploma or GED required.12 months of collections puter proficientMust have excellent attendance.A persuasive negotiator who is quick thinking and able to useinformation at hand to quickly work out result oriented remedies best resolving issues for all parties.This position requires professionalism, confidence, resilience, strong organizational and communications skills, exceptional persistence, a high level of commitment, and the ability to guide and motivate others.Schedule: Morning and Evening shifts Monday through Friday with a minimum of 2 Saturdays a month. (AM shift starts at 8:00 AM) (PM shift ends at 8 PM)Salary/BenefitsCompetitive base pay and performance-based incentive planBusiness Casual Dress codeExcellent benefits package 90 days after hire for full-time employeesPaid vacation, time off/sick pay andHolidaysFriendly, team environmentEducational BenefitsMeasures of Merit:TBD by supervisor within 90 days of hireDisclaimer:This specification is intended to indicate management's designation of the position's essential functions, which include the kinds of tasks and levels of work difficulty that will be required of positions given this title, and shall not be construed as declaring the entire description of specific duties and responsibilities of any particular positions. It is not intended to limit, or in any way modify, the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. The use of a particular expression or illustration describing such duties shall not be held to exclude other duties not mentioned. All positions, unless otherwise noted in an offer letter, are 40-hour a week positions, and regular and predictable job attendance is a requirement for all positions. Ability to competently perform all essential duties of the position, with or without reasonable accommodation; a demonstrated commitment to effective customer service delivery; and the ability to work productively as a member of a team or workgroup are basic requirements of all positions at CEHE. This job description is subject to change at any pany CultureWe are People-Focused - We respect the intelligence and potential of each staff member. We provide a working environment that permits freedom to think, speak, disagree, innovate, create, and initiate. We value and admire ambitious and productive people, and we protect them, encourage them, and create a climate in which they flourish. We love, recognize, and reward producers and performers. In return, we require our employees to have a strong work ethic and be productive. We recruit broadly and select the highest caliber people available - ambitious, knowledgeable, and talented managers, instructors, admissions consultants, and administrators.Sound Values and Virtues - The ethical conduct of our employees is of supreme importance. We hold the following as values and virtues: rationality, purpose, innovation, productiveness, profit, honesty, integrity, justice, and pride. These values are the core of our ethical code. To be ethical means to apply, to work by, and to live by these values and virtues.CREDO - We are dedicated to helping our students graduate and get a much better job sooner. This is our mission. We pledge to provide the finest career education possible and to graduate satisfied students who have greater knowledge, skills, and self-esteem in the shortest possible time. Our education is high value, clear, and interesting and achieves the highest level of learning and achievement for students. We want to deliver twice as much in half the time.CEHE is a drug-free environment and we perform drug testing.Equal Opportunity Employer - We are an equal opportunity employer. No employee, or applicant for employment, shall be discriminated against in any term or condition of employment because of race, color, religion, national origin, sex, age, or sexual orientation. We are constantly striving to make our colleges the best they can be. As an employee, you become part of that mission. We expect a commitment that you will be the best you can be.I have reviewed the above job description, which sets out the essential job functions of my position, and certify that I can perform all the essential functions with or without an accommodation. If I need an accommodation to perform the essential functions of my job due to a physical or mental impairment, I agree to notify my manager immediately and agree to cooperate with the Company to identify reasonable accommodations that will allow me to perform the essential functions of my job in a satisfactory manner. I further agree to contact Human Resources if I am concerned that the interactive process or the offered accommodations do not adequately address my needs.

Keywords: CEHE Center for Excellence in Higher Education, In, Salt Lake City , Collections Specialist - REMOTE, Accounting, Auditing , Salt Lake City, Utah

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Accounting, Auditing Jobs


Senior Revenue Accountant
Description: At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, (more...)
Company: Lever
Location: Salt Lake City
Posted on: 04/20/2021

Controllers, Controllers Administration Team, Knowledge Bank
Description: Sign up for BRIEFINGS, a weekly email about trends shaping markets, industries and the global economy. Sign Up We think who you are makes you better at what you do. Learn more about our firm and culture (more...)
Company: Regional Recreation Corporation of Wood Buffalo
Location: Salt Lake City
Posted on: 04/20/2021

Mail Processor - Postal Service
Description: MAIL PROCESSOR ----- POSTAL SERVICENO EXPERIENCE REQUIRED ----- PAID TRAINING PROVIDED ----- JOB SECURITY br br br The Postal Service is the largest government related agency in terms of employees. (more...)
Company: USA Labor Services
Location: Kaysville
Posted on: 04/20/2021


Senior Compensation & Benefits Specialist
Description: Are you looking for a friendly, fast-paced workplace with an emphasis on helping customers and empowering team members Snap Finance is a thriving leader in the financial services industry, and our team (more...)
Company: Snap Finance
Location: Salt Lake City
Posted on: 04/20/2021

Senior Business Systems Analyst/Administrator - Microsoft Dy
Description: Senior Business Systems Analyst/Administrator - Microsoft Dynamics AX 2012 ul li MTI, Inc. Medical Technology Industries Position--OverviewThe Business Systems Administrator BSA will define how (more...)
Company: MTI, Inc
Location: Salt Lake City
Posted on: 04/20/2021

Postal Mail Delivery
Description: POSTAL MAIL DELIVERY NO EXPERIENCE REQUIRED ----- PAID TRAINING PROVIDED ----- JOB SECURITY br br The Postal Service is the largest government related agency in terms of employees. The Postal Service (more...)
Company: USA Labor Services
Location: Midvale
Posted on: 04/20/2021

Large Group Underwriter I, II, III or Senior
Description: Large Group Underwriter I, II, III or Senior Large Group Underwriter I, II, III or Senior DOE Salt Lake City, UT The Large Group Underwriter I, II, III or Senior evaluates each assigned group's risk and (more...)
Company: Rge Pte Ltd
Location: Salt Lake City
Posted on: 04/20/2021

Postal Mail Delivery
Description: POSTAL MAIL DELIVERY NO EXPERIENCE REQUIRED ----- PAID TRAINING PROVIDED ----- JOB SECURITY br br The Postal Service is the largest government related agency in terms of employees. The Postal Service (more...)
Company: USA Labor Services
Location: American Fork
Posted on: 04/20/2021

Senior Financial Service Representative
Description: Job Description: ---Fidelity believes in, and is committed to, fair and consistent treatment for every associate and customer, and to creating a safe and respectful environment, in which everyone is treated (more...)
Company: Fidelity Investments
Location: Salt Lake City
Posted on: 04/20/2021

Postal Clerk
Description: POSTAL CLERK br br NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY br br br The Postal Service is the largest government related agency in terms of employees.-- The Postal Service (more...)
Company: USA Labor Services
Location: Magna
Posted on: 04/20/2021

Log In or Create An Account

Get the latest Utah jobs by following @recnetUT on Twitter!

Salt Lake City RSS job feeds