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Treasury Service Associate 1 - 2nd shift

Company: Wells Fargo
Location: Salt Lake City
Posted on: April 9, 2021

Job Description:

Job DescriptionImportant Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.Commercial Banking provides financial solutions to businesses with annual sales generally in excess of $5 million. Our business lines are Wells Fargo Commercial Capital, Middle Market Banking, and Treasury Management & Payment Solutions.Treasury Management & Payment Solutionso Provides cash management services and digital channel capabilities for customers of Commercial Banking and Corporate & Investment Bankingo Also serves some Consumer and Small Business Banking and Wealth and Investment Management customers, and Auto Dealer Finance partner relationships in Consumer LendingResponsible for implementing and servicing treasury management Commercial Card products and services. Duties may include: Identifying and resolving client issues; acting as a liaison between the client and bank operations, sales officers, vendors and Relationship Managers to ensure the delivery of quality services and to meet client needs; identifying trends through tracking and monitoring the client's portfolio to ensure compliance, identify exceptions or suggest products, procedures or services that may streamline the client's interactions; training clients on products and services to ensure optimal delivery and meet implementation needs; performing post implementation product usage and customer billing reviews.***Hours: Tuesday - Saturday 2:30pm - 11:00pm Mountain Time***Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.Required Qualifications

  • 1+ year of financial services experience, demonstrated through work, military, or educationDesired Qualifications
    • Call center customer service experience in the financial services industry
    • Ability to effectively listen and elicit information
    • Ability to interact with all levels of an organization
    • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
    • Ability to provide strong customer service while actively listening and responding in an appropriate manner
    • Ability to take initiative and work independently with minimal supervision in a structured environment
    • Good PC skills with the aptitude to learn new systems quickly
    • Intermediate Microsoft Excel skills
    • Solid problem solving skills
    • Strong data entry and attention to detail skills
    • Bilingual speaking proficiency in Spanish/English
    • Ability to navigate multiple computer systems, applications, and utilize search tools to find information
    • Ability to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are important
    • Ability to work in a fast-paced deadline driven environment
    • Effective organizational, multi tasking, and prioritizing skills
    • Excellent verbal, written, and interpersonal communication skills
    • Problem analysis and resolution skills
    • Intermediate Microsoft Office skills
    • Strong analytical skills with high attention to detail and accuracyOther Desired Qualifications
      • Commercial credit card experience
      • Experience with TSYS processing systemJob Expectations
        • Ability to work weekends and holidays as needed or scheduledSalary InformationThe salary range displayed below is based on a Full-time 40 hour a week schedule.UT-Salt Lake City: Min: $33,300 Mid: $40,500Street AddressUT-Salt Lake City: 260 Charles Lindbergh Dr - Salt Lake City, UTDisclaimerAll offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.Relevant military experience is considered for veterans and transitioning service men and women.Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.Benefits SummaryBenefits Visit for benefits information.

Keywords: Wells Fargo, Salt Lake City , Treasury Service Associate 1 - 2nd shift, Accounting, Auditing , Salt Lake City, Utah

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