Financial Solutions Representative I
Company: Chartway Federal Credit Union
Location: Tooele
Posted on: June 25, 2022
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Job Description:
**Job Title: Financial Solutions Representative I****Job Type:
Full-Time****Location: Tooele, UT**All of us at Chartway stand
united in our strong culture oflistening and learning. We treat
people with respect, integrity, and kindness,and are committed to
continuously developing a diverse and inclusive workplacewhere team
members are empowered to be their authentic selves. All
backgrounds,viewpoints, and life experiences are welcome, knowing
this commitmentstrengthens our credit union family and
communities.As a Financial Solutions Representative I, general
responsibilities include:+ Taking inbound calls from members and
non-members for general servicing inquiries for checking, savings,
certificates of deposit, and loan products+ Exercising problem
solving skills and promote benefits to retain members+ Update
member and account information as needed+ Maintaining Member
Solutions Center service levels by handling a high volume of calls
in a fast-paced environment+ Consistently and effectively
cross-selling products and services offered by Chartway+
Communicate using extraordinary soft skills during complex
conversations to deliver an outstanding member experience+ Handle
complex conversations and situations professionally to create an
outstanding member experience on every callQualifications include a
High School education or equivalent GED, and one year customer
service preferably in a call center environment. Bi-lingual in
Spanish is preferred but not required.Chartway offers a competitive
salary and a comprehensive benefits package. Candidates must have a
good credit history for consideration. Salary requirements must be
included and resumes must be accompanied by a Chartway Employment
Application for consideration.Chartway Federal Credit Union is an
EOE/M/F/ Disability/Vet Employer.Send to a Friend1)) &&
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Keywords: Chartway Federal Credit Union, Salt Lake City , Financial Solutions Representative I, Accounting, Auditing , Tooele, Utah
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