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Financial Solutions Representative I

Company: Chartway Federal Credit Union
Location: Tooele
Posted on: June 25, 2022

Job Description:

**Job Title: Financial Solutions Representative I****Job Type: Full-Time****Location: Tooele, UT**All of us at Chartway stand united in our strong culture oflistening and learning. We treat people with respect, integrity, and kindness,and are committed to continuously developing a diverse and inclusive workplacewhere team members are empowered to be their authentic selves. All backgrounds,viewpoints, and life experiences are welcome, knowing this commitmentstrengthens our credit union family and communities.As a Financial Solutions Representative I, general responsibilities include:+ Taking inbound calls from members and non-members for general servicing inquiries for checking, savings, certificates of deposit, and loan products+ Exercising problem solving skills and promote benefits to retain members+ Update member and account information as needed+ Maintaining Member Solutions Center service levels by handling a high volume of calls in a fast-paced environment+ Consistently and effectively cross-selling products and services offered by Chartway+ Communicate using extraordinary soft skills during complex conversations to deliver an outstanding member experience+ Handle complex conversations and situations professionally to create an outstanding member experience on every callQualifications include a High School education or equivalent GED, and one year customer service preferably in a call center environment. Bi-lingual in Spanish is preferred but not required.Chartway offers a competitive salary and a comprehensive benefits package. Candidates must have a good credit history for consideration. Salary requirements must be included and resumes must be accompanied by a Chartway Employment Application for consideration.Chartway Federal Credit Union is an EOE/M/F/ Disability/Vet Employer.Send to a Friend1)) && !window.MSStream; if (isIOS) ( document.querySelector('.careerSiteHeader').removeAttribute('aria-hidden'); document.querySelector('.careerSiteFooter').removeAttribute('aria-hidden'); document.querySelector('[data-tag='dlgChangeLanguage']').removeAttribute('aria-hidden'); var siblings = document.querySelector('.careerSite').children; for (var i = 0; i

Keywords: Chartway Federal Credit Union, Salt Lake City , Financial Solutions Representative I, Accounting, Auditing , Tooele, Utah

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