Collections Analyst

Company: Filevine
Location: Salt Lake City
Posted on: May 25, 2023

Job Description:

About Filevine

Filevine is forging the future of legal work with cloud-based workflow tools. We have a reputation for intuitive, streamlined technology that helps professionals manage their organizations and serve their clients better. We're also known for our team of extraordinary and passionate professionals who love working together to help organizations thrive. Our success has catapulted Filevine to the forefront of our field-we are ranked as one of the most innovative and fastest-growing technology companies in the country by both Deloitte and Inc.


Our Mission

Filevine is building the seamless intersection between legal and business by creating a world- class platform to help professionals scale.

Responsibilities:

Resolve payment issues on delinquent customer account

Analyze and reconcile customer account activity

Review and resolve customer invoice and payment issues

Maintain customer accounts to ensure information is up-to-date

Understand the cash application process and act as a backup as needed

Understand invoice generation and act as a backup as needed

Qualifications:

Analytical and problem solving

Detail oriented

Extensive verbal/written communication

Effective decision-making and follow-through, ability to effectively communicate process/rules to internal/external customers

Technical aptitude

Experience with Excel, Intact, and Salesforce a plus

At least 1 year of collections experience


Education:

High school diploma

Bachelor's Degree preferred

Cool Company Benefits:

- A dynamic, rapidly growing company, focused on helping organizations thrive

- Medical, Dental, & Vision Insurance

- Competitive & Fair Pay

- Maternity & paternity leave

- Short & long-term disability

- Ergonomic and height-adjustable workstations for onsite employees

- Opportunity to learn from a dedicated leadership team

- Weekly Taco Lunches in the summer for onsite employees

- Centrally located open office building in Sugar House

- Flexible hybrid work schedules depending on the department with some departments offering fully remote positions in the United States (R&D)

- Top-of-the-line company swag

Keywords: Filevine, Salt Lake City , Collections Analyst, Accounting, Auditing , Salt Lake City, Utah