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Financial Services Supervisor

Company: Utah System of Higher Education
Location: Salt Lake City
Posted on: February 15, 2019

Job Description:

Financial Services Supervisor The Utah Higher Education Assistance Authority (UHEAA) is looking for an exceptional person to join our team as a full-time Financial Services Supervisor. Utah Higher Education Assistance Authority (UHEAA) is a non-profit Utah state agency that helps families finance higher education. Our vision is to provide the best student loan experience anywhere and to improve the quality of life by removing financial barriers to higher education. We value students' success from filling out the FAFSA application to responsible loan borrowing to successful loan repayment. When students achieve their educational dreams, we know we've done our part. What a Financial Services Supervisor Does: The Financial Services supervisor directly supervises and provides guidance to a team of 10 staff members. The supervisor creates work schedules, approves leave requests, performs quarterly and annual evaluations, and conducts disciplinary actions, if necessary. In addition, the supervisor will monitor, evaluate, and train each team member for quality assurance purposes and performance measurements. Essential Functions:

  • Directly supervise Financial Services staff.
  • Answer staff questions related to processes, provides suggestions for improvement, and determines resolutions to difficult problems.
  • Gather documentation for audits, artifacts, and similar projects.
  • Write business requirements and design specifications for automation initiatives related to Financial Services functions.
  • Perform quality assurance testing for automation initiatives and core system changes.
  • Participate in User Acceptance Testing.
  • Research and provide resolutions to issues related to automation initiatives.
  • Research and provide resolutions for system or data processing issues related to Financial Services functions.
  • Provide training to Financial Services staff members.
  • Review and maintain Financial Services procedures.
  • Identify and assist in the implementation of efficiencies within the business unit and assist the manager with oversight and management of all Financial Services functions.
  • Prepare monthly reconciliations as assigned to Financial Services for Federal Servicing.
  • Comply with all appropriate policies, procedures, safety rules, and regulations.
  • Perform all other related duties as assigned. Knowledge & Skills:
    • Experience working in the OneLink and COMPASS Systems.
    • Experience working with an imaging system.
    • In-depth subject-matter experience in a variety of financial operation functions is required.
    • Working knowledge of Microsoft Office functions is required.
    • Working Knowledge of products used specifically by Financial Services: Need Help, SinglePoint, ORCC, and multiple FSA related systems is preferred.
    • Demonstrated experience in performing Financial Services activities on student loans is preferred.
    • Able to work well under pressure.
    • Proven written and verbal communication skills.
    • Proven time management, interpersonal relations, and analytical skills.
    • Proven leadership ability to influence others to perform their jobs effectively and to be responsible for making decisions.
    • Experience in motivating and providing recognition to employees.
    • U.S. citizenship is a requirement for this position. Education: Associate's degree or an equivalent combination of education and experience is preferred. Experience: Two or more years' experience related to student loans and Financial Services is required. Work Schedule: Monday through Friday; must be flexible to work between 7am and 7pm as the schedule may change based on business needs. Typical hours are from 8am - 5pm. Benefits:
      • We offer a competitive hourly wage plus benefits, including:
      • Health, Dental, Vision and Prescription Plans start on your first day of employment.
      • Flexible Spending Accounts.
      • Generous retirement plans. Equivalent of 14.2% of your salary is placed into retirement and you are vested immediately.
      • Tuition reduction at the University of Utah and job-related educational reimbursement.
      • Trax and Frontrunner passes.
      • Covered parking pass.
      • Monthly stipend for using public transportation instead of covered parking.
      • Generous paid time off and sick leave.
      • 10 paid holidays. How to Apply: To apply, please go to the bottom of the current web page and select NEW RESUME/CV OR EXISTING RESUME/CV. To be considered please complete a profile and upload the following documents:
        • Cover Letter
        • Resume
        • Three Professional References Please have all documents ready before applying. Once you have completed the electronic application your information will be saved. You will be able to revisit the website and apply for future positions using your email address and password. You may also upload an updated resume or edit your profile as needed. This position may remain posted until filled. The Utah System of Higher Education is an Equal Opportunity Employer.Required Skills Required Experience Job Location Salt Lake City, US-UT

          Keywords: Utah System of Higher Education, Salt Lake City , Financial Services Supervisor, Accounting, Auditing , Salt Lake City, Utah

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