Front Desk Support II
Company: Housing Authority of Salt Lake
Location: Salt Lake City
Posted on: March 6, 2026
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Job Description:
Description: The Housing Authority of Salt Lake City (HASLC), is
a federally funded Special Purpose Government Agency, created to
provide rent subsidies, and promote affordable housing for
low-income persons residing in Salt Lake City . HASLC is the
largest public housing authority in the state of Utah and the
largest provider of Affordable Housing in the Salt Lake Valley. We
currently assist over 10,000 individuals, who are seniors, persons
with disabilities, children, previously homeless, and households
with minimal income, a place to call home. General Purpose as Front
Desk Support II The Front Desk Support II is responsible for
professionally and courteously performing clerical duties and
general front desk monitoring for apartment communities. This
position also supervises other Front Desk Support staff at the
property. Benefits Health, Dental and Vision plan Life and
Supplemental Life Insurance Short-Term and Long-Term Disability
Vacation, Sick, Personal, and Paid Holidays Retirement Plan
Education Assistance Employee Assistance Program Location & Shift
Available for Front Desk Support II Sunrise Metro (580 S 500 W,
SLC) – Monday - Friday 8 am – 4 pm Essential Functions of Front
Desk Support II Monitor security cameras ensuring residents follow
building regulations. Monitoring building access by all visitors.
Answering incoming telephone calls, directing calls, taking
messages, and providing information/community referrals as
appropriate. Maintain a detailed daily log of events during shift.
De-escalating volatile situations using courteous and respectful
language. Promptly record and reports all needed repairs to
appropriate staff. Responds to emergency situations by calling 911
when necessary. Creates monthly log sheets, files end of month
paperwork, approves overnights manages staff time off requests and
payroll. Provides supervision to Front Desk Support staff Other
duties as required. Requirements: Desired Skills & Experience of
Front Desk Support II High School diploma or equivalent with 2
years’ experience performing high public contact receptionist
duties, security, social services, or related work; or an
equivalent combination of education and experience. Supervisory
experience is a plus. Ability to effectively work independently and
in a team environment. Ability to relate to and communicate
professionally with persons from all socio-economic, ethnic, and
racial backgrounds. Exceptional customer service skills with proper
telephone etiquette. Knowledge of customer services principles and
best practices. Proficient in Microsoft Office. Knowledge of
standardized office practices & procedures and record keeping
methods. Ability to follow instructions and make decisions
according to agency policies and procedures. Ability to manage
several tasks simultaneously while working under pressure. Ability
to communicate effectively in English, both orally and written.
Ability to maintain confidentiality and professionalism. For more
information or questions, contact Human Resources at 385-202-3027
or hr@haslcutah.org Compensation details: 17.92-25 Hourly Wage
PI20d94b42b9bb-25448-39635774
Keywords: Housing Authority of Salt Lake, Salt Lake City , Front Desk Support II, Administration, Clerical , Salt Lake City, Utah
