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Technical Writer

Company: Henry Schein One
Location: American Fork
Posted on: November 22, 2021

Job Description:

When technology connects, more data is shared, more tasks are automated, and more work gets done. And most importantly, dental professionals have more time to focus on providing a quality experience for their patients. In fact, one connected practice management system simplifies each step of the patient experience -- from first contact and scheduling, to clinical treatment and billing, to ensuring loyalty and recurring care.

If you are looking for a growing career that makes a difference, come be part of our team today!

JOB OVERVIEW:

This position is responsible for writing more complex technical content to document standard operating procedures and establishing general documentation guidelines. Manage one or more concurrent technical writing projects.

KEY RESPONSIBILITIES:
Study processes independently and collaborate with subject matter experts to learn capacities, requirements, and functions
Write and update SOPs and process documentation, including supporting information, system requirements, Help systems, and other documentation
Capture and edit screenshots and prepare graphics to accompany text
Facilitate documentation review processes to ensure the accuracy and completeness of documentation
Collaborate with managers and individual contributors to integrate documentation with all systems
Review and edit documentation developed by others
Develop improved work processes, tools, writing standards, templates, etc.
Maintain the technical writing style guide
Provide feedback on documentation standards
Contribute content to knowledge base other repositories

QUALIFICATIONS:
Typically 3 to 5 or more years of increasing responsibility in terms of any applicable professional experience.
Bachelor's Degree or global equivalent in related discipline.
Good understanding of industry practices
Proficient with tools, systems, and procedures
Basic planning/organizational skills and techniques
Good decision making, analysis and problem solving skills with ability to multi-task
Good verbal and written communication skills
Good presentation and public speaking skills
Good interpersonal skills
Basic conflict resolution skills
Developing professional credibility

SPECIFIC KNOWLEDGE & SKILLS:
Strong writing and editing skills
Ability to select, design, and create all user documentation for standard operating procedures
Intermediate proficiency with Microsoft Windows and Microsoft Office
Strong ability to translate complex technical tasks and concepts into clear and concise documentation

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

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Keywords: Henry Schein One, Salt Lake City , Technical Writer, Engineering , American Fork, Utah

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