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Solutions Engineer

Company: Learn on Demand Systems
Location: Salt Lake City
Posted on: January 27, 2023

Job Description:

Description:Skillable is a 100% remote and virtual tech company that's modernizing the world of training. Come share your professional magic with highly talented, drive and fun colleagues who believe in the power of skilling. Experience what a true team focused on doing the right thing feels like!Our people and talent are what make us great and fun! We work together to create amazing solutions and experiences for our customers and their clients. We utilize our employees' personal strengths to help our company grow and ensure our team is living their best, authentic life. We don't just share our appreciation for our team members once a year with a branded mug-it's shared on a daily basis. Our remote work environment blends the demands of work and life without the added pressure of commuting or feeling guilty about leaving early to visit the dentist.Come work with us and learn what teamwork and integrity blended with an emphasis on well-being and balance can do for your career!The Solution Engineer position will work closely with the Sales Team during the Pre-Sales process to help customers understand the technical aspects of Skillable products and services and how the customer can utilize them for their business objectives.??? Giving technical demos?? Answering customer questions?? Creating Solution Design documents? Creating customer-based Proof of Concepts? Training/guiding customers during Trials.?Communicate with the Sales Team to understand customer needs/pain points and offer technical sales support when necessary.? Prepare and give technical presentations to explain to customers how the platforms, products, and services work.? Create Solution Design documents for all new customer opportunities as part of Sales cycle? Ability to give effective customer training on products and services? Help clients to solve problems with product usage.? Establish customer rapport and acceptance.? Submit ideas for modifications to products to meet consumer demands.? Maintain knowledge of latest products and services available.? Keep dashboards updated on status of customer progress? Be able to lead customer technical meetings? Maintain customer intellectual property security when working with Trials and POCs? Represent Skillable at industry events and conferences as required. Support and promote the company values through positive interactions with both internal and external partners and customers on a regular basis. Other strategic business initiatives or cross-functional project involvement as required. Requirements:Deep technical background in lab virtualization and cloud technologies? Creativity to approach sales and build customer relationships? Ability to work with others as a team? Analytical ability and great problem-solving skills? Presentation skills and ability to convey product value? Self-confidence to support persuasion and sales efforts? Ability to work in a high-stress sales environment and multitask? Naturally inquisitive with a desire to solve problems and dig into detailed analysis. Experience working cross-functionally and promoting collaborative partnerships to drive results. Proven ability to communicate effectively to various audiences/levels including leadership through various mediums. Ability to present and convey material both formally and informally to all levels of the organization. Thorough understanding (or willingness to learn expeditiously) of business operations and processes.Demonstrated ability to prioritize and manage workload and meet project deadlines. Interest and ability in mentoring other team members as applicable. Strong MS Office, web conferencing and internal communication software experience. Detail oriented and organized. Living on West coast time zone (MST, PST) Preferred What's in it for You? Rewards and PerksWe believe in providing a suite of benefits that ensure our employees know we appreciate them as people first. Skillable wants to be a company that promotes physical, emotional and all around well-being through our benefit offerings! Subject to eligibility requirements, the Company offers comprehensive benefits including:Fully remote with a monthly stipend to pay for office services and suppliesMedical (2 plan options), dental (2 plan options), vision, health savings account with generous employer contributions, healthcare spending accounts, dependent care spending accounts, EAP, group paid life insurance, group paid STD and LTD and voluntary life/AD&D insurance, accident and critical illness options.401(k) with Company match, tuition reimbursement, healthy lifestyle reimbursements.Open PTO, Paid holidays, bereavement leave, parental leave, caregiver leave and paid FMLA leave.Friends and Family Friday to end our standard workweek at 2pm local time; Full company closure during the 4th of July holiday week.Access to pet insurance; Access for employees and dependents to Skillable learning opportunities through our product and more!WORKING CONDITIONS:The summary how/where the work will take place and critical physical requirements. The job conditions for this position are in a remote home office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Travel is anticipated up to 20% of the time for critical business meetings and industry events. Skillable can only hire potential candidates with a primary residence in the following States: AZ, CA, CO, FL, GA, ID, IN, KY, ME, MI, MO, NC, ND, NY, OH, OK, TN, TX, UT, WA, WI PI201382362

Keywords: Learn on Demand Systems, Salt Lake City , Solutions Engineer, Engineering , Salt Lake City, Utah

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