Solutions Engineer
Company: Learn on Demand Systems
Location: Salt Lake City
Posted on: January 27, 2023
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Job Description:
Description:Skillable is a 100% remote and virtual tech company
that's modernizing the world of training. Come share your
professional magic with highly talented, drive and fun colleagues
who believe in the power of skilling. Experience what a true team
focused on doing the right thing feels like!Our people and talent
are what make us great and fun! We work together to create amazing
solutions and experiences for our customers and their clients. We
utilize our employees' personal strengths to help our company grow
and ensure our team is living their best, authentic life. We don't
just share our appreciation for our team members once a year with a
branded mug-it's shared on a daily basis. Our remote work
environment blends the demands of work and life without the added
pressure of commuting or feeling guilty about leaving early to
visit the dentist.Come work with us and learn what teamwork and
integrity blended with an emphasis on well-being and balance can do
for your career!The Solution Engineer position will work closely
with the Sales Team during the Pre-Sales process to help customers
understand the technical aspects of Skillable products and services
and how the customer can utilize them for their business
objectives.??? Giving technical demos?? Answering customer
questions?? Creating Solution Design documents? Creating
customer-based Proof of Concepts? Training/guiding customers during
Trials.?Communicate with the Sales Team to understand customer
needs/pain points and offer technical sales support when
necessary.? Prepare and give technical presentations to explain to
customers how the platforms, products, and services work.? Create
Solution Design documents for all new customer opportunities as
part of Sales cycle? Ability to give effective customer training on
products and services? Help clients to solve problems with product
usage.? Establish customer rapport and acceptance.? Submit ideas
for modifications to products to meet consumer demands.? Maintain
knowledge of latest products and services available.? Keep
dashboards updated on status of customer progress? Be able to lead
customer technical meetings? Maintain customer intellectual
property security when working with Trials and POCs? Represent
Skillable at industry events and conferences as required. Support
and promote the company values through positive interactions with
both internal and external partners and customers on a regular
basis. Other strategic business initiatives or cross-functional
project involvement as required. Requirements:Deep technical
background in lab virtualization and cloud technologies? Creativity
to approach sales and build customer relationships? Ability to work
with others as a team? Analytical ability and great problem-solving
skills? Presentation skills and ability to convey product value?
Self-confidence to support persuasion and sales efforts? Ability to
work in a high-stress sales environment and multitask? Naturally
inquisitive with a desire to solve problems and dig into detailed
analysis. Experience working cross-functionally and promoting
collaborative partnerships to drive results. Proven ability to
communicate effectively to various audiences/levels including
leadership through various mediums. Ability to present and convey
material both formally and informally to all levels of the
organization. Thorough understanding (or willingness to learn
expeditiously) of business operations and processes.Demonstrated
ability to prioritize and manage workload and meet project
deadlines. Interest and ability in mentoring other team members as
applicable. Strong MS Office, web conferencing and internal
communication software experience. Detail oriented and organized.
Living on West coast time zone (MST, PST) Preferred What's in it
for You? Rewards and PerksWe believe in providing a suite of
benefits that ensure our employees know we appreciate them as
people first. Skillable wants to be a company that promotes
physical, emotional and all around well-being through our benefit
offerings! Subject to eligibility requirements, the Company offers
comprehensive benefits including:Fully remote with a monthly
stipend to pay for office services and suppliesMedical (2 plan
options), dental (2 plan options), vision, health savings account
with generous employer contributions, healthcare spending accounts,
dependent care spending accounts, EAP, group paid life insurance,
group paid STD and LTD and voluntary life/AD&D insurance,
accident and critical illness options.401(k) with Company match,
tuition reimbursement, healthy lifestyle reimbursements.Open PTO,
Paid holidays, bereavement leave, parental leave, caregiver leave
and paid FMLA leave.Friends and Family Friday to end our standard
workweek at 2pm local time; Full company closure during the 4th of
July holiday week.Access to pet insurance; Access for employees and
dependents to Skillable learning opportunities through our product
and more!WORKING CONDITIONS:The summary how/where the work will
take place and critical physical requirements. The job conditions
for this position are in a remote home office setting. Employees in
this position use PC and phone on an on-going basis throughout the
day. Travel is anticipated up to 20% of the time for critical
business meetings and industry events. Skillable can only hire
potential candidates with a primary residence in the following
States: AZ, CA, CO, FL, GA, ID, IN, KY, ME, MI, MO, NC, ND, NY, OH,
OK, TN, TX, UT, WA, WI PI201382362
Keywords: Learn on Demand Systems, Salt Lake City , Solutions Engineer, Engineering , Salt Lake City, Utah
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