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Account Manager / Member Services

Company: Utah Local Governments Trust
Location: North Salt Lake
Posted on: September 17, 2020

Job Description:

Member Services Representative / Account ManagerPrimary responsibility to serve as liason for members and provide member support.--May also serve as the initial contact person to receive phone calls, emails, and other member communications. Provide information and assistance to Trust members in a positive, professional, customer-oriented manner.JOB DUTIES AND RESPONSIBILITIES1. Work closely with Member Services Manager to analyze and distribute work assignments as necessary and to perform work assignments as directed2. Manage, update, and create new Motor Vehicle Records in a proprietary system used for tracking Motor Vehicle Records for public agencies3. Assist and direct members on the correct use and functionality of proprietary insurance policy administration system.4. Provide clerical / administrative support to Member Services Manager as needed5. Other duties as assignedEDUCATION / TECHNICAL SKILLSHigh School diploma - Bachelors degree preferred. Prefer prior experience in insurance Has or willing to obtain insurance-related certifications and designations Proficient in Excel, Word, Pages, Keynote, and other business applicationsCOMPETENCIESThoroughness / Detail oriented Strong verbal and written communication skills Initiative Decision making within assigned parameters or areas of responsibility Discretion Ethical Conduct Organizational Skills Personal Effectiveness / Credibility Problem Solving / Analysis Work well with others and in a team environment Strong service-oriented attitudeSUPERVISORY RESPONSIBILITYThis position has no direct supervisory responsibility.WORK ENVIRONMENT / PHYSICAL DEMANDSThis job generally operates in a professional office environment. However, job duties may require employee to meet with members on and off site. May be exposed to extreme weather conditions.Requires the use of standard office equipment such as computers, phones, photocopiers, filingcabinets, and fax machines. While performing the duties of this job, the employee regularly is required to talk and hear; see; stand/walk or other ambulatory ability; use hands to finger, handle, or feel; and reach with hands and arms. Must be able to lift and/or move up to 25 pounds.This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.ULGT is an equal opportunity employer. ULGT will make reasonable accommodation where necessary to allow disabled employees to perform essential functions of their positions and to assist disabled applicants in the job application and interview process. ULGT may conduct background checks in accordance--with applicable state and federal law.

Keywords: Utah Local Governments Trust, Salt Lake City , Account Manager / Member Services, Executive , North Salt Lake, Utah

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