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Assistant General Manager

Company: Radisson Hotel Group Inc.
Location: Salt Lake City
Posted on: February 22, 2021

Job Description:

  • Assistant General Manager - Salt Lake City, UT Radisson Hotel Group, is one of the world's largest hotel groups with seven distinctive hotel brands, with more than 1,400 hotels, 95,000 global team members in destinations around the world. The Radisson Hotel Group portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Park Plaza, Park Inn by Radisson, Radisson Individuals and Country Inn & Suites by Radisson. At the heart of--Radisson Hotel Group--is our brand promise,-- Every--Moment Matters .--More than our signature,--it is--simply--how we--do business and who we are at the core. We strive to provide a meaningful employment experience with a focus on developing our team's talents because we believe our people are the center of our success. Your next opportunity starts here. Join a team of moment makers today!
    Partnering with General Manager to develop and implement business strategies for the hotel which are aligned with the hotel's overall mission, vision, values and strategies
    • Monitors status regularly and adjusts strategies as appropriate
    • Ensures alignment of the hotel's operations with owner and corporate objectives by serving as liaison for management
    • Develops the annual budget and capital budget in conjunction with Finance, General Manager, and the Vice President of Owned and Managed Operations.
    • Collaborates with other company businesses to leverage resources, purchases, revenues and training opportunities Achieves the hotel's profit, customer service and revenue goals by directing the day-to-day operation of the hotel
      • Seeks opportunities to publicize the hotel through development and implementation of a public relations strategy and by building a network within the community
      • Works with hotel leadership team to continually improve hotel operations
      • Analyzes business results on a regular basis and takes actions to improve results as appropriate
      • Leverages system-wide expertise and resources where possible in order to incorporate best practices and deliver services on a cost effective basis
      • Ensures that the hotel adheres to brand standards of operations
      • Maximizes profitability by using forecasting techniques to ensure appropriate staffing
      • Through leadership, creates a culture of employee engagement and development
      • Responsible for hotel HR/Accounting - A/R & A/P billing, GL, Payroll
      • Responsible for direct oversight of Front Office, Housekeeping, F&B, and Engineering Develops and implements strategies and practices which support employee engagement
        • Develops and recruits the human resources necessary to achieve hotel and Management Services' goals
        • Directs the development and implementation of strategies and practices which support employee engagement throughout the hotel
        • Oversees all facets of human resources management including the recruitment and selection, training & development, compensation, recognition and performance management of the work force
        • Takes active role in recruitment and selection of qualified candidates
        • Communicates performance expectations and provides employees with on-going feedback
        • Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential
        • Drives employee engagement through the creation and implementation of departmental action plans Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations.Provides employees with the training and resources they need to maximize employee engagement and deliver Yes I Can! service and teamwork
          • Communicates and reinforces the vision for customer service to all managers, supervisors and employees
          • Creates an environment that encourages employees to provide the service brand behavior hospitality and teamwork
          • Ensures that all minimum requirements of the 100% Guest Satisfaction Guarantee are in place and understood by all employees
          • Ensures that the hotel delivers 100% Guest Satisfaction by developing customer feedback avenues (soliciting input, reports, etc.) and focusing management team on identifying trends and developing and implementing solutions
          • Creates an environment that provides employees with the tools, training and environment they need to deliver the service brand behavior and teamwork We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class. Visa Requirements:-- All candidates must be in possession of identification providing authorization to work in the United States as defined in the immigration Reform and Control Act of 1968 (IRCA). This position does not offer sponsorship or Work Visas. We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class. Visa Requirements: All candidates must be in possession of identification providing authorization to work in the United States as defined in the Immigration Reform and Control Act of 1968 (IRCA). This position does not offer sponsorship of Work Visas.

Keywords: Radisson Hotel Group Inc., Salt Lake City , Assistant General Manager, Executive , Salt Lake City, Utah

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