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Senior Manager, Back Office Risk Operations

Company: BlueVine
Location: Salt Lake City
Posted on: November 22, 2021

Job Description:

BlueVine is a high-growth fintech company empowering small businesses with innovative banking designed for their needs. We combine industry-leading technology and security with our team's expertise and care to provide best-in-class financing and lending products to power business growth at every stage of the journey. To date, we've supported over 87,000 small business owners with our core financial service products and more than 300,000 small business owners through the Paycheck Protection Program (PPP).
Headquartered in Redwood City, CA, BlueVine has raised $102.5M and is backed by top investors, including Menlo Ventures, Lightspeed Ventures, Citi Ventures, SVB Financial, Nationwide Insurance, and M12. For more information, check out our LinkedIn Page .
Small businesses deserve accessible and modern financial services, and traditional banks have underserved them for too long. Join us as we build a brighter financial future for small businesses.
About The Role
As the Back Office Senior Manager at BlueVine, you will be responsible for ensuring that funds flow appropriately each day, that off balance sheet accounts are reconciled, and that exceptions are dealt with in a timely manner. You will work closely with product managers to continuously improve your department's processes and increase automation of manual processes. You will also be responsible for risk issue management and will be expected to lead efforts to reduce operational risk for the DDA Risk Operations team. The Back Office Senior Manager will be responsible for growing, developing, and training a team of Payment and Back Office Analysts that will work across Wire, ACH, Check, and other non-customer facing risk processes. We are looking to build a world-class team to connect small businesses with the working capital they need to maintain or grow their operations. If you have a strong desire to be part of a small, nimble team in an exciting and growing space, then BlueVine is the right place for you.
This is not a fully remote role. At BlueVine, we pride ourselves on our collaborative culture, which we believe is best maintained through in-person interactions and a vibrant office environment. All of our offices will reopen in accordance with local guidelines, and will follow a hybrid model.
What You'll Do
Lead and manage a team of payments/back office analysts that clear exceptions, reconcile accounts, and ensure that ACH, Check, Bill Pay, and Wire transactions are executed appropriately
Utilize technologies and techniques to reconcile off balance sheet accounts, clear breaks, and report discrepancies; work with Finance, Product, and other teams to resolve issues directly
Communicate with bank partners on issues and work across departments to resolve technical issues
Develop process maps, procedures, and policies for your team to ensure a consistent and regulatory compliant experience; work with Product and Risk Automation to constantly improve your processes
Educate staff and contractors on payments, reconciliations, and risk management
Identify operational risk trends across issues, identify solutions, and implement corrective plans
Ensure customer facing risk issues are resolved in a timely manner and in compliance with associated regulations
Work with legal department to ensure compliance with relevant regulations

What We Look For
Bank/FinTech back office, payments, or operational risk experience preferred; 7+ years of experience, with 2+ years of experience leading/managing a team
Relishes solving tough problems that have no obvious solutions and deals well with ambiguity
Able to clearly and effectively communicate verbally and in writing
Maintains a positive attitude and stays determined when the going gets tough
BA / BS degree in Business Administration, Finance, or similar
Impeccable judgment and acute attention to detail
Familiarity with deposit operations, financial statements, and/or reconciliations

Benefits & Perks
Receive over $1,000 annually for a wellness benefit of your choice
Monthly WFH Stipend
Generous PTO and holidays
Excellent health coverage and life insurance benefits
Generous, paid parental leave which covers up to 15 weeks
401K with an immediate 3% company match

Once We Return To Office
Free commuter benefits - CalTrain passes for SF employees and a monthly parking allowance
Weekly catered lunches
Unlimited snacks in fully stocked kitchens
Pet-friendly HQ

Read what candidates and employees have to say about us. Check out our Glassdoor Page .

Keywords: BlueVine, Salt Lake City , Senior Manager, Back Office Risk Operations, Executive , Salt Lake City, Utah

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