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Vice President of Collections

Company: Clicklease
Location: Salt Lake City
Posted on: January 16, 2022

Job Description:

Vice President of Collections

Clicklease is a FinTech company disrupting the $1+ trillion financial services industry. Our proprietary technology platform and machine-learning decisioning algorithms are changing the face and pace of commercial equipment finance, providing equipment leasing for small businesses. Our business is experiencing hypergrowth and the Collections, Recovery and Support Department in the U.S. and Costa Rica is scaling up accordingly. If you are a curious change-agent energized by applying your leadership and creativity in a fast-paced entrepreneurial environment, we'd love to hear from you!

Position location - Salt Lake City (metro), UT
Hours - Full-time, Monday to Friday, daytime business hours
Travel - Occasional travel may be required, not more than 20%

Responsibilities
As Vice President of Collections, Recovery and Support [LO1] -(U.S. and Costa Rica), you will be responsible for driving strong portfolio performance. You will lead a growing group of functions focused on optimizing our portfolio strategy and collection operations. You will be on point to drive innovation and inspire a growing multi-location team to high performance. Simultaneously, you will operate with integrity and protect the company's brand while building a top-notch lessee, partner, and team member experience.

Partner with our Data Science team to develop innovative portfolio monitoring and strategy solutions to resolve delinquencies, maximize recovery, and minimize effort
Build a digital omni-channel outreach program in collaboration with our Technology and Product teams that includes self-serve payment and loss mitigation capabilities
Recommends and matures team member training, coaching and compliance activities
Develop robust KPIs across all loss mitigation functions and related reporting
Identify and manage vendor solutions that help drive portfolio performance, compliance, and empowers teams to achieve best-in-class productivity measures
Attract, hire, develop and retain collection leaders and staff scaling to growing volume
Sets goals and evaluates team and individual performance to improve outcomes
Assigns job duties to team leaders and staff as needed
Shows flexibility in response to the changing needs of the business
Purposefully develops acumen across business functions and technology, software, tools and enabling processes in order to be an overall business advocate
Performs other related duties as assigned
What we're looking for (minimum requirements)
Bachelor's degree or equivalent work experience
5+ years leading collection teams, preferably including integrated offshore experience
Big picture thinker that understands how people, process, technology, strategy, partners, and culture combine for winning outcomes
Clear communicator comfortable interacting with senior and executive level leaders
Relentless appetite for data and analytics that you use to pinpoint risks and opportunities
Comfortable with change and ambiguity often present in the early stages of new high growth companies where learning quickly and being resourceful is required
Great leadership and staff development skills
Sense of urgency and flexibility on changing circumstances
Advanced knowledge of MS Office
Strong time and people management skills
Able to prioritize, be accountable and accurate
Results oriented, self-starter, goal driven and passionate about team success
Critical thinking problem solver
What you'll love
Competitive Compensation base (base + bonus)
Comprehensive medical, dental, vision, and life insurance, short-term and long-term disability
Holiday Pay and Paid Time Off
401(k) with matching
Free snacks and drinks
An amazing culture and company sponsored outings
Huge career growth opportunities
Clicklease has a diverse and vibrant culture, come join the team!

Clicklease EEO Policy: - - All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
[LO1]Is this the complete title? Include at the top?

Keywords: Clicklease, Salt Lake City , Vice President of Collections, Executive , Salt Lake City, Utah

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