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Strategic Account Manager - 100% Remote

Company: Bigtincan
Location: Salt Lake City
Posted on: January 16, 2022

Job Description:

Bigtincan.com 100% Remote
Lead quarterly account review meetings, projects, renewals and advocacy.Monitor customer engagement and overall product utilization and develop methods to driveadoption of previously purchased solutions.Upsell/cross-sell products and services to grow existing accounts and expand into other divisions.Manage account renewals with our top named accounts in Retail/Telco, develop SOW andproposals for upsell and cross-sell opportunities.Assist in the development of best practices and help maintain clear documentation for all internalprocesses and customer training.
Achieve target renewal rates and upsell targets.Prospect and identify leads and opportunities in other parts of the business for each key account.Drive business plan with key executives to identify and facilitate new relationships within existingaccounts.
Collaborate with the SDR team to build new contacts lists and drive strategic prospecting beyondtraditional SDR program using tailored and creative outreach approaches.Become an expert on all Bigtincan products and services through ongoing learning opportunitieswith product, customer success, presales, and other groups within BigtincanCreate new account leads and opportunities within your sales network and local market for AETravel as needed for customer meetings and conferences.
Desired Skills and Experience:Minimum of 7 years of successful sales/account experience - SaaS ExperienceBA/BS Degree or equivalent experienceHighly motivated, goal oriented and persistentStrong project management, organization, time management and multitasking skillsExcellent relationship building and influencing skillsWorks effectively within a teamExcellent written, verbal, listening and presentation skillsWorking knowledge to advance use of MS Office/Google applications, Salesforce.com CRM andother sales productivity solutions

Keywords: Bigtincan, Salt Lake City , Strategic Account Manager - 100% Remote, Executive , Salt Lake City, Utah

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