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Retail Store Manager - Park City, UT

Company: Cotopaxi
Location: Park City
Posted on: May 16, 2022

Job Description:

Job DescriptionJob Title: Retail Store ManagerJob Level: Mid-LevelJob Type: Full-Time, ExemptJob Location: Cotopaxi Retail Store - Park City, UtahJob Compensation: $65-75k total comp, inclusive of monthly and annual incentives.About Cotopaxi:Cotopaxi is a carbon neutral outdoor gear brand founded to create sustainably designed products that fight extreme poverty, inspire adventure, and move people to do good. As a certified B Corporation, we believe in using the power of business as a force for social, environmental, and economic good. Our creed, Gear for Good, touches every aspect of our company. Cotopaxi is committed to making all of our gear using repurposed, recycled, or responsible materials by 2025. We allocate 1% of our annual revenue to the Cotopaxi Foundation which awards grants to outstanding nonprofit partners carefully selected for their track records at improving the human condition and alleviating poverty. In 2021, we aided over 1 million people in extreme poverty through targeted grants to outstanding organizations with proven methodologies.Job Overview (What You'll Do):Cotopaxi is looking for a passionate, people-driven, retail-loving Store Manager who will be responsible for overseeing our Park City retail store on Main Street!As the Retail Store Manager, you will work closely with our Retail Guides and Regional Store Manager to help support and grow the Park City retail market. For you, success in business is about more than profit. You have a vision for a world in which business positively impacts society, community, and environment. Not only are you savvy in retail operations, but you are an approachable leader who thrives in a customer first culture. Most importantly, you can lead our retail team through the embodiment of Cotopaxi's brand and culture, leveraging your desire to engage and inspire adventure (big or small) in the community!Job Responsibilities (How You'll Do It):Experiences:

  • Create a customer first culture by fostering a fun, engaging environment for Guides and customers.
  • Lead your Guides by example in making memorable experiences for every customer.
  • Be the in-house expert on Cotopaxi products and initiatives, and share that knowledge with your Guides.
  • Support the development of your Guides through encouragement, training, and productive feedback.
  • Address and resolve Guides' concerns fairly and promptly.
  • Conduct meaningful performance reviews for each Guide.
  • Oversee employment-related matters in accordance with company policies and applicable federal, state and local laws.
  • Live and inspire the Cotopaxi culture and values of people, impact and adventure.
  • Be an ambassador of the Cotopaxi brand throughout your community by getting involved.
  • Collaborate with the community engagement team on in-store and local events.Operations:
    • Grow the herd! Collaborate with the Recruiting Coordinator to help discover and hire new Guides.
    • Lead new hire onboarding and team training.
    • Collaborate with the Retail Management Team to develop and grow the Cotopaxi retail experience.
    • Keep the store stocked! Manage inventory levels, ordering and receiving.
    • Partner with the Visual Merchandising Manager to execute new directions and maintain an inviting customer journey through the store.
    • Share the load. Prioritize the store's needs and delegate accordingly between yourself and your Guides.
    • Partner with the Regional Sales Manager to ensure operational and brand goals are being met.
    • Be deeply committed to creating a supportive and positive work environment for Guides and customers!Job Requirements (What You Need to Succeed):
      • 2+ years of experience leading a team of 10+ direct reports, ideally in a retail store environment.
      • A flexible schedule, able to work a variety of retail hours and cover shifts for your team when needed.
      • Excellent leadership skills. You know how to motivate a team and are someone people love!
      • An eye for detail. You're also organized and someone who thrives in a fast-paced environment.
      • A basic understanding of financial principles such as how expenses affect profitability.
      • Ability to move boxes and fixtures weighing up to 50 pounds.
      • Ability to ascend/descend ladders to service fixtures, lights, and window displays.
      • Ability to move and traverse within the store space to provide customer service.Character:We take character and camaraderie seriously at Cotopaxi - we like givers and builders. Our brand is growing and evolving, so you'll be evolving with it, which is why we like to see candidates who show a strong capacity for collaboration, creative-thinking, and adaptability. We're in business to Do Good, so we love to see volunteering and community engagement on resumes too.The Work Environment:Cotopaxi is a company that values people, impact, and adventure and our work environment reflects just that. Whether you are working from one of our retail stores, our headquarters, your couch at home, or even your van in the middle of the woods, you'll feel the camaraderie of our amazing team of visionaries, builders and go-getters. We work hard and we play hard. We are a team of outdoorsy, mission-driven people looking to prove that business CAN be a force for good. So, if you join our team, you'll be a part of something bigger than the bottom line.Job Benefits (The Perks):
        • Medical, dental and vision benefits.
        • Company paid basic life insurance.
        • Company paid short term disability coverage.
        • Company paid life assistance program, with the election of medical coverage.
        • 401(k) plan with employer match.
        • Unlimited Responsible PTO.
        • 60% off Cotopaxi products.
        • Additional outdoor gear discounts.
        • Gym reimbursement stipend.
        • $1,000 stipend after 18 months for bucket list adventure.
        • $5,000 stipend after 5 years for bucket list adventure.
        • Company outings and gatherings.
        • A fun, caring and empowering company culture!Cotopaxi is an inclusive Equal Opportunity Employer. We celebrate diversity and consider all applicants without regard to race, color, ethnicity, religion, national origin, gender, gender identity or expression, sexual orientation, mental or physical disability or veteran status, or any other characteristic protected by lawPowered by JazzHRjo3VPpkKSS

Keywords: Cotopaxi, Salt Lake City , Retail Store Manager - Park City, UT, Executive , Park City, Utah

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