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Sr. Product Manager

Company: Lighthouse 360
Location: American Fork
Posted on: May 16, 2022

Job Description:

Job Description This role can be worked remote at any location in the U.S. About Us Henry Schein One delivers connected dental software and services, combined with expert business coaching, to help practices improve every aspect of practice management and grow profits. Our platform for integrated applications lets dental technology connect, share data and automate more tasks, creating a new digital workflow that helps teams work smarter and more efficiently. Our advanced integration improves each stage of the patient experience --- from first contact and scheduling, to delivery of treatment and recurring care. Henry Schein One unifies market-leading software, web tools, support, and patient services into the one platform that is a standard for connecting all practice dental technology. At Lighthouse, we work on a broad range of business initiatives and objectives by leveraging a wide set of technologies and tools. We are looking for a Sr Product Manager to To join our team in Austin, TX. You will be responsible for the strategy, roadmap and feature definition for our LightHouse 360 ( products. KEY RESPONSIBILITIES: Contribute to product strategy and vision by leveraging customer and market analysis Write product requirements and user stories for features and enhancements Review competitors and vendors in adjacent spaces for feature requirements and comparisons to ensure a competitive and relevant product Prioritize and manage the feature backlog for effective release and sprint planning Evaluate trade-off decisions across the customer experience, development and operational support in partnership with teams Create useful, intuitive features that help our customers grow their business Review customer feedback, prioritize it, and transform it into clearly defined product requirements Guide user experience design planning and delivery with the assistance of the development team Be the customer advocate for solution designs Work closely with the development team to ensure releases meet and exceed customer expectations Coordinate with other product managers and engineers to deliver product functionality that set us apart from our competition Continuously monitor, measure and report on key business and customer metrics. Identify areas for continuous testing and optimization Work closely with Customer Support and Marketing to launch new capabilities Be the most knowledgeable person in the company on assigned product(s) Help the consulting and sales teams solve problems and discover innovative answers to hard questions Work closely with other teams to create materials including white papers, help documentation, blog posts, and customer presentations Collaborate across internal partners (Sales, Account Management, Support, Development, and Marketing) as well as external customers to understand challenges/requirements for innovative solutions that help customers get to agreement faster Visit customers and attend industry events WORK EXPERIENCE Typically 8 or more years of increasing responsibility and complexity in terms of any applicable professional experience. EDUCATION Typically a Bachelor's Degree or global equivalent in related discipline. Master's degree or global equivalent preferred. SPECIFIC KNOWLEDGE & SKILLS: Experience in developing market requirements for hardware and software products and services Excellent written and verbal communication skills Internal and external (customer-facing) presentation and training skills Demonstrated ability to build consensus when needed, among diverse stake holders Problem solving ability and analytical business skills Leadership and participation in cross-functional teams Demonstrates knowledge and skills in 16 of the 21 categories in the Pragmatic Marketing Framework that are aligned with product management Exhibits an ability to mentor and teach product managers in 9 of the 21 categories aligned with product management including Market Definition and Pricing as required categories Must demonstrate specific product management skills and competencies beyond general skills and competencies listed above including: Voice of the customer and customer focus Analytical and synthesizing ability We offer a generous total rewards package that includes a competitive benefits plan, medical, dental, vision, 401k with company match, PTO and much more Henry Schein One, is an equal opportunity employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

Keywords: Lighthouse 360, Salt Lake City , Sr. Product Manager, Executive , American Fork, Utah

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