Director Of Sales
Company: Sonesta Hotels
Location: Salt Lake City
Posted on: June 25, 2022
Job Description:
The Director of Sales (DOS) develops and implements the sales
strategy of the hotel to ensure that occupancy, average daily rate,
and market share goals are achieved. The DOS will work directly
with the Executive Team to identify specific strategies and tactics
to drive revenue according to the hotel's seasonal demand. The DOS
will work with Sonesta's Marketing, Revenue Management, and Sales
teams to leverage national brand strategies at the local level.
Job DescriptionDUTIES AND RESPONSIBILITIES:
- Deliver on the promise of Sonesta Service in all interactions
with guests and clients. Manage according to the Sonesta G.U.E.S.T.
standards and instill a passion for customer service in all
associates of the hotel.
- Develop and maintain relationships with key clients in order to
produce extended stay room sales by regularly selling hotel rooms
through direct client contact at their place of business.
- Develop new accounts, maintain existing accounts, and implement
sales strategies to achieve revenue goals and maximize profits for
the hotel while maintaining guest satisfaction. Create room
allocation and pricing strategies for all Local Negotiated
Accounts, and collaborate with the General Manager and Regional
Revenue Manager for counsel as needed.
- Achieve budgeted revenues and personal/team sales goals, and
maximize profitability within all areas of responsibility.
Participate in the preparation of the annual departmental operating
budget, the hotel sales, and marketing plan, and other assigned
financial plans that support the hotel's overall objectives.
Produce regular reports and sales forecasts.
- Work as part of the senior leadership team of the hotel to
positively impact the effectiveness of the operation of the
hotel.
- Independently create and implement hotel-level tactical sales
plans that drive measurable incremental occupancy, increase average
rates, and increase business volume during off-peak periods.
Monitor sales activities and performance to ensure actual sales
exceed the established revenue plan.
- Analyze current/potential market and sales trends. Coordinate
all activities to maintain and increase revenue and market share
through added business volume and increased rates.
- Coordinate with other hotel-level departments to facilitate
services agreed upon by the Sales Office and prospective
clients.
- Develop and maintain positive relationships with officials and
representatives of local community groups. In coordination with
General Manager, serve as hotel representative for media-related
inquiries and refer sensitive matters to Corporate Communications
as necessary.
- Prepare Weekly/Monthly reporting on account, individual,
segment, and tier production.
- Act as "Manager on duty" as required.
- Perform other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS:
- Two years of previous hotel sales experience is strongly
preferred.
- Previous background from the extended stay industry
preferred.
- Ability to speak, read, and write fluent English; other
languages beneficial.
- Professional verbal and written communication skills.
- Mathematical skills, including basic math, budgeting,
profit/loss concepts, percentages, and variances.
- Ability to prioritize and organize work assignments.
- Problem-solving, reasoning, motivating, organizational and
training abilities.
- Experience with Microsoft Office, Opera, and Automated Sales
Systems preferred.
- Ability to travel including some overnight travel is
required.
- Valid driver's license required.
- Frequently standing up, bending, climbing, kneeling, and moving
about the facility.
- Carrying, lifting, or pulling items weighing up to 25
pounds.
- Frequently handling objects and equipment.
Additional Job DescriptionBenefitsSonesta recognizes that benefits
play a vital role in helping ensure the health and financial
security of employees and their families. We offer a variety of
benefits to our employees including:
- Medical, Dental, and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
Upon submitting your application, please ensure you complete a full
application in addition to attaching a resume. Incomplete
applications received will not be considered.
Keywords: Sonesta Hotels, Salt Lake City , Director Of Sales, Executive , Salt Lake City, Utah
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