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RN Case Manager (Life Care Manager), RN

Company: My New Company
Location: Farmington
Posted on: September 23, 2022

Job Description:

The Life Care Manager is primarily responsible for implementing the Homespire Client Experience and Life Care Management model while insuring compliance with regulatory requirements and Homespire best practices including but not limited to completing starts of care, life plan development and ongoing support, client/family & partner satisfaction, billing and A/R, and caregiver supervision, engagement and on-boarding. The value of our model and the entire Homespire Client Experience is dependent upon the strength of the Life Care Manager's relationship with the client & his/her support system.Homespire, a Lifespark company, is seeking caregivers to join our growing team. Typically, homecare jobs caring for seniors have been focused on client tasks. Homespire is different - we go beyond home care to spark lives - yours and our clients'. - We purposefully want our personal care aide and CNA roles to be about more than just care - they are about building relationships and creating meaningful opportunities to spark seniors' lives. Our goal: empowering you to grow in your role to achieve your own personal goals.Looking for a career that will SPARK your life? Get ready, we're hiring---.The Life Care Manager is primarily responsible for implementing the Homespire Client Experience and Life Care Management model while insuring compliance with regulatory requirements and Homespire best practices including but not limited to completing starts of care, life plan development and ongoing support, client/family & partner satisfaction, billing and A/R, and caregiver supervision, engagement and on-boarding. The value of our model and the entire Homespire Client Experience is dependent upon the strength of the Life Care Manager's relationship with the client & his/her support system.Position Functions and Responsibilities

  • Caregiver Engagement
    • Assist with caregiver competency testing and orientation
    • Assist in ensuring caregiver understanding of, and accountability to, Homespire policies, procedures and best practices
    • Real-time caregiver coaching/mentoring
    • Collaborate with Staffing Supervisor to provide right-fit caregiver for every client
    • Conducts supervisory visits to assess ongoing client needs, quality of care and service, and caregiver supervision
    • Life Care Management
      • Presents Homespire services to prospective clients and family members
      • Assesses for appropriateness of requested services
      • Negotiates service agreements with prospective clients
      • Coordinates transfer of clients from facilities to home care
      • Develops and implements client life plan including:
        • Assessment of each client's unique situation, including the individual's medical, functional, psychosocial, financial and safety status, self-care and environmental factors
        • Development of a tailored plan that addresses client's needs, challenges and desired outcomes
        • Identification and coordination of resources to fulfill all areas of the client's Life Plan
        • Serve as a client advocate and liaison working with outside resources
        • Provides ongoing education to client/family
        • Manage and delegate medication administration.
          • Process and implement MD orders
          • Complete Medication set-ups
          • Delegate medication administration
          • Facilitates team meetings to celebrate client progress and achievements and solicit feedback from clients, family members and/or others involved in client's care
          • Compliance
            • Timely completion of all documentation
            • Responsible for client record content including discoveries, supervisory visits, and reassessments
            • Understands and complies with all the rules and regulations that govern the responsibilities of a LCM
            • Completes orientation and annual training requirements as assigned
            • Participates in Homespire's Event Management process including initiating reports, escalation of events and investigations
            • Promotes safety in the workplace through real time coaching, participation in safety awareness training and progressive discipline where necessary
            • Time & Territory Management
              • Schedules and keeps client appointments
              • Organizes travel efficiently and submits accurate auto use logs by established deadlines
              • Tracks all billable activities
              • Other
                • Resolves billing questions or escalates as necessary to Accounting
                • Participates in on-call program rotationParticipates in weekend coverage as neededQualifications
                • Registered Nurse, BSN preferred
                • Prefer advanced certification as a Care Manager, Holistic Nursing, Geriatric CM, and/or Gerontology
                • 2 years experience in community based services (assisted living, home care, hospice, public health)
                • Experience in customer services/direct client contact field preferred
                • Experience using technology including: Microsoft Office, Smart Phone, Calendaring, Clinical Software platforms (EMR), Wi-Fi, Printers, and Internet Browsing
                • Ability to follow written instructions and type a minimum of 20 words a minute
                • Must possess:
                  • Assessment and care planning skills
                  • Creativity and ability to solve problems
                  • Ability to effectively communicate at all levels of the organization, verbally and in writing
                  • Ability to maintain composure and stay positive in stressful situations
                  • Ability to be organized and prioritize multiple demands in a fast-paced environment
                  • Strong customer service qualities including empathy, positivity, desire to serve, resourcefulness and reliability
                  • Collaborative spirit and desire to be part of a team#homespire

Keywords: My New Company, Salt Lake City , RN Case Manager (Life Care Manager), RN, Executive , Farmington, Utah

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