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Manager - Regulatory Lifecycle Management, Response and Remediation

Company: American Express
Location: Salt Lake City
Posted on: September 23, 2022

Job Description:

DescriptionYou Lead the Way. Weve Got Your Back.At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether were supporting our customers financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining whats possible and were proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.DescriptionThis Manager position is located in the US and is part of the Response & Remediation team, which is part of Regulatory Exam Lifecycle Management team (RELM) in Global Risk and Compliance.RELM supports the end-to-end lifecycle of US regulatory exams, ongoing supervision, and remediation of regulatory findings responsibilities that are central to the safety and soundness of American Express. We partner closely with all parts of the business to support their interactions with regulators during exams and ongoing supervision, with a focus on responses to regulatory requests and walkthroughs. We continue that partnership when regulatory reviews result in the issuance of findings or recommendations, supporting business units as they implement corrective actions. Throughout, our team partners closely with the US Regulatory Relations team within General Counsels Organization to focus on preparedness and proactively engage our regulators and internal stakeholders.The Manager within the Response & Remediation team is responsible for driving operational excellence in the response to regulatory supervisory letters and remediation of regulatory findings.Responsibilities

  • Overseeing the process of responding to regulatory supervisory letters, including drafting written responses and preparing project plans demonstrating how regulatory findings will be remediated.
  • Managing remediation of regulatory findings.
  • Developing and managing the execution of standard remediation processes, including formal remediation project tracking and reporting.
  • Ensuring adequate and timely completion of all remediation project plan items or escalating to senior leaders where timely completion may be at risk.
  • Supporting the preparation of documentation demonstrating successful completion of corrective actions for submission to the Internal Audit Group.
  • Ensuring that relevant information related to remediation of all findings is communicated to key stakeholders as appropriate.
  • Contributing to the development, establishment, monitoring of, review of, and improvement of all strategies, processes, and procedures related to response and remediation.
  • Translating the stated objectives, goals, and strategic direction of American Express leadership into key priorities for the Response & Remediation team.
  • Ensuring adherence to all written policies as relevant and adequate documentation throughout remediation process.QualificationsMinimum Qualifications
    • Strong project management experience, especially including cross-organizational coordination on large and complex projects.
    • Strong written and verbal communication skills.
    • Ability to interact with all levels of management and influence business leaders and partners without direct authority.
    • Ability to understand and communicate linkages across initiatives and disciplines.
    • Highly collaborative, with ability to build and leverage relationships with internal stakeholders.
    • Ability to effectively manage multiple and often conflicting priorities under tight timeframes.
    • High attention to detail, sense of follow-through, and accountability.
    • Bachelors degree required; advanced degree in a related field a plus.
    • Experience interacting with federal and/or state regulators or experience remediating internal findings a plus.We back our colleagues with the support they need to thrive, professionally and personally. Thats why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e., 2 doses for Moderna/Pfizer and 1 dose for J&J). This requirement is subject to legally required accommodations.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.Job: CompliancePrimary Location: US-New York-New YorkOther Locations: US-Utah-Salt Lake CitySchedule Full-timeReq ID: 22025356

Keywords: American Express, Salt Lake City , Manager - Regulatory Lifecycle Management, Response and Remediation, Executive , Salt Lake City, Utah

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