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General Manager- Kings Crown HOA- AMAZING benefits

Company: Natural Retreats
Location: Park City
Posted on: September 24, 2022

Job Description:

Natural Retreats is hiring a General Manager to join our Park City, UT team at Kings Crown HOA! This full-time, permanent position. The General Manager will manage the day to day operation of Kings Crown HOA by Natural Retreats with the organization and management of Kings Crown, superior guest and owner communication and service, property management and housekeeping duties of homes, recruitment and training of new employees, administrative duties, etc.COMPENSATION: $65,000-$70,000 annual salaryBENEFITS & PTO: Natural Retreats contributes to both employee and dependent premiums!

  • 15 vacation days
  • 9 holidays
  • 7 sick days
  • 5 NR Days with a $1,500 allowance to book a NR vacation home!
  • Maternity AND Paternity Leave
  • Medical (Traditional PPO-style plans and High Deductible Plan w/ HSA)
  • Dental
  • Vision
  • Flexible Spending Accounts (medical and dependent care)
  • 401K retirement plan options with 3.5% company match
  • Short and Long Term Disability Insurance (100% company paid)
  • Basic Life Insurance Policy of $50,000 (100% company paid)
  • Supplemental Life Insurance (Employee, Spouse, Child)
  • $200 Annual Wellness Benefit
  • Cell phoneJOB DUTIES:
    • Oversee the entire Kings Crown Property
    • Become familiar with the Management contract between the Kings Crown HOAs and Natural Retreats, using it as a guideline to follow in our day to day operations as well as the role and duties of the HOA Property manager.
    • Become familiar with Kings Crown and its 4 HOAs, and all of its documents, Rules, budgets, financials and accounting.
    • Provide open, honest, and timely communication to all departments on site, HOA boards, owners, vendors
    • Responsible for the timely closing of each months financials, for each of the 4 HOAs, and the reporting there of to the HOA Boards
    • Set an example of professionalism through work ethic, appearance, timekeeping, preparedness, and all other attributes which build the trust and confidence of the GM's direct reports.
    • Interview, recruit, and train staff as needed and ensure they are being deployed in a productive manner
    • Ensure the team understands service expectations and are consistently delivering world class service
    • Oversee owner statement processing, reviewing each one for accuracy; reviewing Property Management fees & commission amounts; working with Finance on any outstanding balances.
    • Primary point of contact to reach out to owners for approvals on stays, negotiated rates, reduced minimum etc. requests from Sales Team. .EXPERIENCE AND SKILLSREQUIRED:
      • Bachelor's degree and minimum 3-5 years of relevant work experience, specifically 2+ years of hospitality or property management
      • Minimum 3 years of management
      • Excellent organizational and project management skills
      • Highly autonomous and self-motivated
      • Must be computer savvy and able to learn new software programs including mobile applications.
      • Proficiency in Microsoft Office, specifically Microsoft Excel
      • Excellent verbal and written communications skills in addition to exceptional interpersonal skills and ability to make and cultivate strong personal connections and relationships with homeowners.
      • Valid driver's license
      • Ability to manage time effectively and meet deadlines in the required timeframe.
      • Ability to be flexible and work in a fast-paced environment with hours of work varying, especially during peak season.
      • Knowledge of home systems including but not limited to HVAC, A/V, plumbing, and electricalDESIRED:
        • Experience with start-up environments a plus
        • Commercially astute
        • Experience managing a business and leading a team through high-growth periods.POSITION TYPE/EXPECTED HOURS OF WORKThis is a full-time position. Due to the nature of the job, the Team Member should be flexible with his/her hours. Due to possible guest issues, the Team Member should be able to respond by getting to the property within 15-20 minutes if a guest calls and has an issue while in residence. Weekend and holidays will generally be busy with guest arrivals and departures and are considered working days. We encourage all of our Team Members to take two (2) days off per week where possible, knowing that guests can arrive at unpredictable times. The Team Member should always be available in case of an emergency, which includes evenings and on-call hours. Generally, this will mean be available during the workday of 8 AM - 6 PM although on occasion this will vary according to occupancy of the homes with the expectancy to answer after-hours calls. Generally, this may mean working some inconsistent hours. Exact daily schedules may vary from season to season and differ from in-season to off-season. Vacation is generally taken outside of peak season.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the Team Member for this job. Natural Retreats US, LLC is an Equal Opportunity Employer.#openthedoortomoreG3RW5uc2f9

Keywords: Natural Retreats, Salt Lake City , General Manager- Kings Crown HOA- AMAZING benefits, Executive , Park City, Utah

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