IT Manager - Security Clearance Required

Company: BAE Systems
Location: Roy
Posted on: January 27, 2023

Job Description:

Job Description What is it like to work at one of the top workplaces in Utah? Amazing, challenging, energizing! BAE Systems Inc. has been recognized as a Top Workplace in Utah since 2018. We invite you to join an extraordinary company culture and winning team as we seek an IT Systems Manager in the Air and Space Force Solutions, Strategic Systems, Information Services (IS) team. The selected applicant will join the IS organization as we seek to deliver world-class capabilities for our Air Force clients and their associated contractors while driving productivity and innovation. This position will manage a team of Service Desk Professionals, who provide a full service experience to customers across multiple programs.

Responsibilities include:

- Maintain high customer satisfaction by providing quality solutions
- Interface with government customers, attend meetings, ensure that requirements are established and fulfilled
- Manage staff, including recruiting/hiring, training, work assignment/scheduling, coaching and counseling employees
- Ensure best practices are followed. Identify and implement system and process improvements
- Track internal and external metrics
- Learn various IT systems and applications and assist in personnel development
- Analyze and document processes and procedures
- Perform other duties as assigned

This position requires an active final Secret clearance upon hire date. The applicant must be able to obtain and maintain a Top Secret clearance. An active Top Secret clearance is preferred.

#ASFS Required Education, Experience, & Skills Required education:
BA/BS degree with 7+ years of related experience, or
MS degree with 5+ years of related experience

The successful applicant will display the following characteristics:
- Excellent customer service skills
- Strong initiative and an ability to organize daily tasks; ability to work independently and manage others
- Strong communication skills (oral and written)
- Committed to results and success in accomplishing goals
- A fast learner with an ability to quickly learn different technologies
- Experience with troubleshooting, identifying and solving issues
- Ability to work after hours and weekends when required
- Current Security+ or other DoD 8570 - IAT Level II certification or within 6 months of hire

This position requires an active final Secret clearance upon hire date. The applicant must be able to obtain and maintain a Top Secret clearance. An active Top Secret clearance is preferred.Preferred Education, Experience, & Skills - Prior experience managing Service Desk/Help Desk teams that provide tier 1 support for Windows Servers, Enterprise Applications, Cloud applications, and Systems Administration best practices
- Previous success in developing standards, process improvement, managing processes, managing staff
- Working knowledge of various hardware platforms and software applications
- Ability to review, analyze, document, and explain technical systems and data
- Experience or exposure to JIRA, Cloud deployments, and SharePointAbout BAE Systems Intelligence & Security BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference. Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels. At BAE Systems, we celebrate the array of skills, experiences, and perspectives our employees bring to the table. For us, differences are a source of strength. We're laser-focused on high performance, and we work hard every day to nurture an inclusive culture where all employees can innovate and thrive. Here, you will not only build your career, but you will also enjoy work-life balance, uncover new experiences, and collaborate with passionate colleagues.This position will manage a team of Service Desk Professionals, who provide a full service experience to customers across multiple programs. Maintain high customer satisfaction by providing quality solutions. - Interface with government customers, attend meetings, ensure that requirements are established and fulfilled. - Manage staff, including recruiting/hiring, training, work assignment/scheduling, coaching and counseling employees. - Ensure best practices are followed. Identify and implement system and process improvements. - Learn various IT systems and applications and assist in personnel development. - Analyze and document processes and procedures. - Perform other duties as assigned. Previous success in developing standards, process improvement, managing processes, managing staff. - As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. fast learner, personnel development, counseling, hiring, servers, sharepoint, software applications, enterprise applications, it systems, systems administration, communication, troubleshooting, windows servers, work independently, coaching, impact, recruiting, managing processes, strong communication skills, jira, platforms, tier 1, technical systems, process improvements, customer satisfaction, technology, cloud applications, applications, hardware, excellent customer service skills, organize, scheduling, managing staff, windows, IT Manager, Information Technology Operations Manager, Senior Director of IT & Operations, Director of IT, Senior It Manager, Manager Of Information Technology & Operations, Director of IT Operations, Director of Technology & Operations, Information Technology Manager & Information Technology Director, Information Technology Manager - Global Service Delivery

Keywords: BAE Systems, Salt Lake City , IT Manager - Security Clearance Required, Executive , Roy, Utah