Senior Property Manager

Company: Q Factor
Location: Salt Lake City
Posted on: January 27, 2023

Job Description:

Description: Senior Property ManagerINDUSTRY Salt Lake City is a modern creative office space consisting of 300,000 sf of commercial office property located at 650 S. 500 W. in the Granary District Salt Lake City, Utah.We are looking for the next great fit to join our awesome team! We move fast, we work hard, and we have fun and simply put; we get the job done - always with a smile and a positive attitude! We are a growing team that represents the INDUSTRY brand throughout the communities of our INDUSTRY Denver, INDUSTRY RiNo Station, and INDUSTRY Salt Lake City locations - with more locations and opportunities on the horizon!As the senior property manager, you will lead the property/operations management team in Salt Lake City. This team consists of our font desk operations manager staff, our day porters and our engineering team. Key to this role is ensuring INDUSTRY as a brand is being well represented to our tenants, partners and to the public. We thrive in an environment that engages curious, passionate, and driven individuals to act as INDUSTRY's first impression and to create an experience for our clients and our tenants that is second to none in commercial office space. This role reports directly to the Chief Operating Officer of Q Factor, but also has dotted line exposure to property owners, The CEO of Q Factor, and the Founder(s) of Q Factor.Essential Job Duties:

• Responsible for the leadership and development of the management staff outlined above. Provide ongoing training and mentoring on systems and ensure our processes are in keeping with INDUSTRY brand standards. Ensure the management staff is supported and has a career path and opportunities within the broader organization.
• Be a creative thought partner on ways to improve our business through improving returns for our ownership group and improving our tenant experience.
• Responsible for onboarding of new tenants at INDUSTRY Salt Lake City and guiding them through information on all aspects of the INDUSTRY experience at INDUSTRY Salt Lake City.
• Responsible for working with our Team of Teams partners including our construction team, development team and architectural team. This individual will be instrumental in setting the tone and building the relationship among the teams.
• In conjunction with the Community Manager, meet with all tenants at least quarterly to ensure we are attuned to their needs and have a clear understanding of any anticipated changes to their business.
• Responsible for working closely with our leasing team to ensure we are good space partners with our tenants and finding creative solutions to their challenges and space needs.
• Assist in developing a positive relationship with ownership by being proactive and responsive to owners' needs and requests.
• Assist in the preparation of information for monthly financial reporting to ownership.
• Work closely with the Community Manager to coordinate INDUSTRY engagement in local community related events.
• Work closely with the Community Manager to support both tenant events and external events. Be willing to assist in after-hours event support when needed.
• Responsible for all vendor relationships, preparing request for proposals (RFP's) and bidding annual service contracts.
• Responsible for annual budget preparation for INDUSTRY Salt Lake City and the operating budget for the 900-space parking facility currently under construction.
• Responsible for managing the budget for the entities described above.
• Review and approve all property related payables in the Yardi accounting platform.
• Coordinate with property accounting to collect on property receivables.
• Coordinate with the Engineering / maintenance team(s) to identify and prioritize maintenance requirements of the building.
• Coordinate with engineering on all tenant service requests and ensure their completion in a timely manner.Requirements: Knowledge Skills & Abilities:
  • Strong leadership and management experience with an emphasis on leading through influence rather than authority
  • Strong written, verbal, and presentation skills
  • Humility in the tasks that come in need (no menial task is beneath me)
  • Must be flexible and adaptable to timelines, hours of operation, and processes
  • Strong Customer Service skills, understanding that the customer is not always right, but they are ALWAYS the customer
  • Strong mediator skills and ability to think critically to resolve conflict as it happens
  • Ability to build and main tain relationship with various external vendors typically associated with commercial property
  • Fluency with Yardi property accounting softwareMinimum Requirements:
    • A Bachelor's degree Business, Property Management, or related field, or equivalent professional experience.
    • Current or willingness to get Utah Real Estate License (Sales Agent)
    • Minimum of 6 Years of experience in the commercial office space management fieldAdditional Requirements:
      • Experience with managing tenant finish projects a plus
      • Experience with Kardin budgeting software a plus
      • Experience with Building Engines Operations Platform a plus
      • Experience with HQO tenant experience software a plusPM22 PI201704461

Keywords: Q Factor, Salt Lake City , Senior Property Manager, Executive , Salt Lake City, Utah