Senior Property Manager
Company: Q Factor
Location: Salt Lake City
Posted on: January 27, 2023
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Job Description:
Description: Senior Property ManagerINDUSTRY Salt Lake City is a
modern creative office space consisting of 300,000 sf of commercial
office property located at 650 S. 500 W. in the Granary District
Salt Lake City, Utah.We are looking for the next great fit to join
our awesome team! We move fast, we work hard, and we have fun and
simply put; we get the job done - always with a smile and a
positive attitude! We are a growing team that represents the
INDUSTRY brand throughout the communities of our INDUSTRY Denver,
INDUSTRY RiNo Station, and INDUSTRY Salt Lake City locations - with
more locations and opportunities on the horizon!As the senior
property manager, you will lead the property/operations management
team in Salt Lake City. This team consists of our font desk
operations manager staff, our day porters and our engineering team.
Key to this role is ensuring INDUSTRY as a brand is being well
represented to our tenants, partners and to the public. We thrive
in an environment that engages curious, passionate, and driven
individuals to act as INDUSTRY's first impression and to create an
experience for our clients and our tenants that is second to none
in commercial office space. This role reports directly to the Chief
Operating Officer of Q Factor, but also has dotted line exposure to
property owners, The CEO of Q Factor, and the Founder(s) of Q
Factor.Essential Job Duties:Responsible for the leadership and
development of the management staff outlined above. Provide ongoing
training and mentoring on systems and ensure our processes are in
keeping with INDUSTRY brand standards. Ensure the management staff
is supported and has a career path and opportunities within the
broader organization.Be a creative thought partner on ways to
improve our business through improving returns for our ownership
group and improving our tenant experience.Responsible for
onboarding of new tenants at INDUSTRY Salt Lake City and guiding
them through information on all aspects of the INDUSTRY experience
at INDUSTRY Salt Lake City.Responsible for working with our Team of
Teams partners including our construction team, development team
and architectural team. This individual will be instrumental in
setting the tone and building the relationship among the teams.In
conjunction with the Community Manager, meet with all tenants at
least quarterly to ensure we are attuned to their needs and have a
clear understanding of any anticipated changes to their
business.Responsible for working closely with our leasing team to
ensure we are good space partners with our tenants and finding
creative solutions to their challenges and space needs.Assist in
developing a positive relationship with ownership by being
proactive and responsive to owners' needs and requests.Assist in
the preparation of information for monthly financial reporting to
ownership.Work closely with the Community Manager to coordinate
INDUSTRY engagement in local community related events.Work closely
with the Community Manager to support both tenant events and
external events. Be willing to assist in after-hours event support
when needed.Responsible for all vendor relationships, preparing
request for proposals (RFP's) and bidding annual service
contracts.Responsible for annual budget preparation for INDUSTRY
Salt Lake City and the operating budget for the 900-space parking
facility currently under construction.Responsible for managing the
budget for the entities described above.Review and approve all
property related payables in the Yardi accounting
platform.Coordinate with property accounting to collect on property
receivables.Coordinate with the Engineering / maintenance team(s)
to identify and prioritize maintenance requirements of the
building.Coordinate with engineering on all tenant service requests
and ensure their completion in a timely manner.Requirements:
Knowledge Skills & Abilities:Strong leadership and management
experience with an emphasis on leading through influence rather
than authorityStrong written, verbal, and presentation
skillsHumility in the tasks that come in need (no menial task is
beneath me)Must be flexible and adaptable to timelines, hours of
operation, and processesStrong Customer Service skills,
understanding that the customer is not always right, but they are
ALWAYS the customerStrong mediator skills and ability to think
critically to resolve conflict as it happensAbility to build and
main tain relationship with various external vendors typically
associated with commercial propertyFluency with Yardi property
accounting softwareMinimum Requirements:A Bachelor's degree
Business, Property Management, or related field, or equivalent
professional experience.Current or willingness to get Utah Real
Estate License (Sales Agent)Minimum of 6 Years of experience in the
commercial office space management fieldAdditional
Requirements:Experience with managing tenant finish projects a
plusExperience with Kardin budgeting software a plusExperience with
Building Engines Operations Platform a plusExperience with HQO
tenant experience software a plusPM22 PI201705186
Keywords: Q Factor, Salt Lake City , Senior Property Manager, Executive , Salt Lake City, Utah
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