Assistant General Manager
Company: Radisson Salt Lake City
Location: Magna
Posted on: March 19, 2023
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Job Description:
At the heart of Radisson Hotel Group Americas is our brand
promise, Every Moment Matters. More than just our motto, it's how
we do business and who we are at our core. We firmly believe that
our people are at the center of our success, so we strive to
provide a meaningful employment experience with a focus on
developing our team's talents.
Radisson Hotel Group Americas is proud to be one of the world's
leading hotel groups, with nine distinctive hotel brands featuring
more than 600 hotels throughout the US, Canada, and Latin America.
Our portfolio includes Radisson Collection, Radisson Blu, Radisson,
Radisson RED, Radisson Individuals, Radisson Inn & Suites, Park
Plaza, Park Inn by Radisson, and Country Inn & Suites by
Radisson.
TheRadisson Hotel Salt Lake City Downtown, located at a walking
distance to downtown attractions and events, is looking for an
energetic individual to ourAdministrative team as aAssistant
General Manager.
Our exciting and fast paced Hotel offers a break from the
repetition, with no two days that are ever the same. We are proud
to offer package that includes competitive pay, generous vacation
package, paid holidays, and excellent benefit package for fulltime
employees.
Partnering with General Manager to develop and implement business
strategies for the hotel which are aligned with the hotel's overall
mission, vision, values and strategies
-Monitors status regularly and adjusts strategies as
appropriate
-Ensures alignment of the hotel's operations with owner and
corporate objectives by serving as liaison for management
-Develops the annual budget and capital budget in conjunction with
Finance, General Manager, and the Vice President of Owned and
Managed Operations.
-Collaborates with other company businesses to leverage resources,
purchases, revenues and training opportunities
Achieves the hotel's profit, customer service and revenue goals by
directing the day-to-day operation of the hotel
-Seeks opportunities to publicize the hotel through development and
implementation of a public relations strategy and by building a
network within the community
-Works with hotel leadership team to continually improve hotel
operations
-Analyzes business results on a regular basis and takes actions to
improve results as appropriate
-Leverages system-wide expertise and resources where possible in
order to incorporate best practices and deliver services on a cost
effective basis
-Ensures that the hotel adheres to brand standards of
operations
-Maximizes profitability by using forecasting techniques to ensure
appropriate staffing
-Through leadership, creates a culture of employee engagement and
development
-Responsible for hotel HR/Accounting - A/R & A/P billing, GL,
Payroll
-Responsible for direct oversight of Front Office, Housekeeping,
F&B, and Engineering
Develops and implements strategies and practices which support
employee engagement
-Develops and recruits the human resources necessary to achieve
hotel and Management Services' goals
-Directs the development and implementation of strategies and
practices which support employee engagement throughout the
hotel
-Oversees all facets of human resources management including the
recruitment and selection, training & development, compensation,
recognition and performance management of the work force
-Takes active role in recruitment and selection of qualified
candidates
-Communicates performance expectations and provides employees with
on-going feedback
-Provides employees with coaching and counseling as needed to
achieve performance objectives and reach their fullest
potential
-Drives employee engagement through the creation and implementation
of departmental action plans
Creates 100% guest satisfaction by providing the Radisson
experience through performance that demonstrates the standards of
genuine hospitality and exceeding guest expectations. Provides
employees with the training and resources they need to maximize
employee engagement and deliver Yes I Can! service and teamwork
-Communicates and reinforces the vision for customer service to all
managers, supervisors and employees
-Creates an environment that encourages employees to provide the
service brand behavior hospitality and teamwork
-Ensures that all minimum requirements of the 100% Guest
Satisfaction Guarantee are in place and understood by all
employees
-Ensures that the hotel delivers 100% Guest Satisfaction by
developing customer feedback avenues (soliciting input, reports,
etc.) and focusing management team on identifying trends and
developing and implementing solutions
-Creates an environment that provides employees with the tools,
training and environment they need to deliver the service brand
behavior and teamwork
REQUIREMENTS
-Minimum four years hotel leadership preferably in a full service
hotel environment
-Bachelors degree preferred
-Financial Acumen
-Willingness to relocate
-Proven leadership skills, results oriented
-Able to resolve conflicts guests, supervisor and employee
-Able to collaborate effectively with other hotel employees and
managers to ensure teamwork
-Able to create a diverse and supportive work environment
-Strong time management skills
PHYSICAL DEMANDS
-Sitting for extended period of time
-Occasional long periods of standing
-No heavy lifting expected, exertion of up to 25 pounds of force
occasionally may be required
-Good manual dexterity for the use of common office equipment
We are an equal opportunity and affirmative action employer and
make employment decisions without regard to age, race, religion,
national origin, gender, sexual orientation, gender identity,
disability, veteran status, genetic information or other protected
class. Background checks are also required before employment
begins.
Visa Requirements: We participate in E-Verify and all candidates
must be in possession of identification providing authorization to
work in the United States as defined in the Immigration Reform and
Control Act of 1968 (IRCA). This position does not offer
sponsorship of Work Visas.
Keywords: Radisson Salt Lake City, Salt Lake City , Assistant General Manager, Executive , Magna, Utah
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