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Operations and Summit Manager, Outdoor Adventures

Company: University of Utah
Location: Salt Lake City
Posted on: March 19, 2023

Job Description:

Manage daily operations of Outdoor Adventures (OA) and The Summit Climbing Wall for Campus Recreation Services (CRS). Outdoor Adventures provides the University community with outdoor equipment rentals, cooperative adventure trips, outdoor resource center, special events, and cooperative programming with other university departments. The Summit indoor climbing wall includes bouldering, top roping, lead climbing, and related programs.

At University of Utah, we ask a lot of our employees, which is why we give so much in return. In addition to your competitive salary, medical/dental/vision/life plan and up to 14.2% contribution to your retirement plan, Campus Recreation Services offers this position the following perks, including:

  • Flexibility: Up to 2 days a month (depending on your work) feel free to skip the commute and hit your deadlines from home.
    • Office Culture: we have a highly collaborative office. Dress code is relaxed business/casual - we want you to be comfortable. Group and team activities to get to know your co-workers and step outside the office. Kick back and refocus in the relaxation room.
    • Wellness in action: Take advantage of our many health and wellness programs on-campus and virtually. This includes mental health and resiliency support, nutrition services, and more. Free membership to the Eccles Student Life Center. Free sport and outdoor equipment rental, fitness classes, Intramural Sports participation.
      • Community: Discounted and sometimes free admission to arts, cultural, museum, lectures and select sporting events on campus.
        • Learning: In addition to the many free educational opportunities on campus, the University offers 50% tuition reduction for eligible employees and their families. We also offer many professional development opportunities and an annual budget to develop your skills.
          Other benefits and services include:

          • Flexible Spending Accounts (FSA)
            • Supplemental Retirement Savings Plans (403(b), Roth 403(b), 457(b))
              • WellU Employee Wellness Program
                • Accidental Death and Dismemberment Insurance (AD&D)
                  • Supplemental Life Insurance
                  • Employee Assistance Program (EAP)
                    • Long Term Care Insurance
                    • Hyatt Legal Plans
                      • UESP 529 College Savings Plan
                        • Auto/Home Insurance
                          • Family and Medical Leave Act
                            Campus Recreation Services is located at the George S. Eccles Student Life Center, which connects student Life with academic life to create an engaged campus community. Amenities include a 50-meter pool, indoor and outdoor leisure pools, large indoor hot tub/spa, 320-yard indoor running track, bouldering and 4-story 5 sport courts, racquetball courts, 4 group fitness studios, and a combative room. Additional amenities include a branch of the
                            U First Credit Union, Shake Smart, and Athletic Training. Campus Recreation Services operates and schedules three outdoor turf fields, an outdoor track, and foursand volleyball courts.
                            About Student Affairs
                            Student Affairs is comprised of over 20 departments and is focused on supporting student well-being and success with the ultimate goal of assisting students in discovering their passion, people, and purpose. To that end, we aim to foster an environment that encourages employees to embrace innovative service delivery methods to best meet the needs of our students. As a result, students have the opportunity to participate in the creation of campus culture, collaboratively working alongside professional staff, student leaders, and academic partners.
                            Student Affairs is committed to the grounding of our programs, procedures, and policies in the tenets of anti-racism and inclusion. We recognize the continued importance of education and accountability that promote equity and social justice. Our expectation is that all employees are engaged in this work to create a welcoming environment that supports the success of both students and staff and ensures they have the opportunity to be fully incorporated into university life.
                            ResponsibilitiesThe following information is intended to be representative of the work performed by incumbents in this position and is not all-inclusive. The omission of a specific duty of responsibility will not preclude it from the position if the work is similar, related, or a logical extension of position responsibilities.Organize, manage, and supervise daily operations and long-term planning of the Summit (climbing wall) and Outdoor Adventure Operations. This includes the management of the rental program, OA facility oversight, hiring, training and supervision of student staff, support of trip program and providing support for various University Departments.Administration of The Summit climbing wall operations and activities. This includes safety inspections, daily operations management, budgeting, staffing, hiring, training and supervision of student staff, payroll and billing. Involved in supporting departmental Diversity, Equity, and Inclusion efforts.
                            The Summit - Hire, train and supervise student staff, ensure compliance with accepted risk management practices, stay current with industry trends, document equipment use, conduct daily, weekly, and annual inspections, manage staffing, equipment maintenance, cleaning and budget. Develop and lead climbing wall programs.
                            Equipment Rental, Retail, Resources & Services. Manage the inventory, maintenance, replacement, rental system, and upgrading of equipment. Hire train and schedule students in the rental shop. Assist them with problem solving and guest assistance. Assist in merchandise management. Provide support of services, including ski and bike repair.
                            Cooperative Adventure Trips. Assist trips manager in the supervision of the trip program that provides the University community with a diverse schedule of outdoor adventures each semester. This includes trip leader training and development.Administrative. In collaboration with the Associate Director, manage and organize academicdepartment support; supervision of student interns or graduate assistants; coordinate events, establish guidelines and procedures for OA; ensure compliance with policies, rental fees,Administration requirements, including payroll, participation reports, and annual report.Problem SolvingIn coordination with the Associate Director, provide independent oversight and decision making for all equipment management, activities, programs, scheduling, and staffing. Appropriate application of guidelines and policies is crucial, as selected staff are responsible for making decisions in life threatening situations. Communicates effectively with all guests and program participants. Ability to work with multiple levels of personalities and respond to both operational changes and emergency situations.
                            Minimum QualificationsBachelor's degree in a related area or equivalency (2 years related work experience may be substituted for 1 year of education).
                            Four to six years of progressively more responsible management experience, including program and climbing wall operations or equivalency; demonstrated knowledge of the technical skills related to indoor rock climbing, outdoor recreation equipment and programs; two years full-time experience in managing a successful indoor rock climbing wall/program; instruction in outdoor activities and leader training; Demonstrated ability to work effectively in teams with individuals from diverse communities and cultures supporting department diversity, equity, and inclusion efforts; product purchasing; knowledge of risk management and environmental facilities; excellent guest service skills, CPR and Wilderness First Aid Certificates, and a valid Driver's License.

                            Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
                            PreferencesMaster's Degree and Climbing Wall Instructor, or higher-level training preferred.
                            Type Benefited Staff
                            Special Instructions Summary
                            Additional InformationThe University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.
                            Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
                            The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
                            To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:
                            Director/ Title IX Coordinator

                            Office of Equal Opportunity and Affirmative Action (OEO/AA)

                            383 University Street, Level 1 OEO Suite

                            Salt Lake City, UT 84112

                            801-581-8365

                            oeo@utah.edu

                            Online reports may be submitted at oeo.utah.edu

                            For more information: https://www.utah.edu/nondiscrimination/

                            To inquire about this posting, email: employment@utah.edu or call 801-581-2300.

                            The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
                            This position may require the successful completion of a criminal background check and/or drug screen.
                            https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
                            Posting Specific QuestionsRequired fields are indicated with an asterisk (*).
                            • * Do you have a related Bachelor's degree or equivalency? (2 years related work experience may be substituted for 1 year of education)
                              • Yes
                              • No
                                • * Do you have four or more years of progressively more responsible management experience?
                                  • Yes
                                  • NoApplicant DocumentsRequired Documents
                                    • ResumeOptional Documents
                                      • Cover Letter
                                        • Appropriate discharge document (such as a DD-214 - Member Copy 4) - Veteran Only - Call 801.581.2169
                                          • Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission
                                            Open Date 03/13/2023
                                            Requisition Number PRN34172B
                                            Job Title Manager, Student Services
                                            Working Title Operations and Summit Manager, Outdoor Adventures
                                            Job Grade E
                                            FLSA Code Administrative
                                            Patient Sensitive Job Code? No
                                            Standard Hours per Week 40
                                            Full Time or Part Time? Full Time
                                            Shift Day
                                            Work Schedule Summary
                                            VP Area Academic Affairs
                                            Department 00314 - Campus Recreation
                                            Location Campus
                                            City Salt Lake City, UT
                                            Type of Recruitment External Posting
                                            Pay Rate Range $47,000 - $50,000
                                            Close Date
                                            Open Until Filled Yes

Keywords: University of Utah, Salt Lake City , Operations and Summit Manager, Outdoor Adventures, Executive , Salt Lake City, Utah

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