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eCommerce Marketplace & Resale Manager

Company: Cotopaxi
Location: Salt Lake City
Posted on: May 27, 2023

Job Description:

Job Title: eCommerce Marketplace & Resale ManagerJob Level: Mid-LevelJob Type: Full-Time, ExemptJob Location: Eligible for remote work in California, Colorado, Georgia, Idaho, Kentucky, Massachusetts, Minnesota, New Hampshire, New Mexico, Ohio, Oregon, Tennessee, Texas, Utah, Washington or Wyoming.Job Compensation: $85-115k plus bonus potential.
-About Cotopaxi:Cotopaxi is a carbon neutral certified B Corporation that creates sustainably made outdoor gear designed to fight extreme poverty, inspire adventure, and move people to Do Good. Our Gear for Good--- promise is to make gear that lasts and to have a positive social, environmental, and economic impact. By 2025, we're committed to using repurposed, recycled, or responsible materials in all of our gear. We also allocate at least 1% of our annual revenue to the Cotopaxi Foundation, which awards grants to nonprofit partners with proven track records of alleviating poverty. Through our Foundation to date, we have reached an estimated 3.5 million individuals living in extreme poverty.Cotopaxi is a company that values people, innovation, and adventure and our work environment reflects just that. Whether you are working from one of our retail stores, our headquarters, your couch at home, or even your van in the woods, you'll feel the camaraderie of our amazing team of visionaries, builders and go-getters. We are a team of adventurous, mission-driven people looking to prove that business CAN be a force for good.
-Job Overview (What You'll Do):Cotopaxi is seeking a consumer-focused, passionate and enthusiastic eCommerce Marketplace and Resale Manager who will be responsible for leading Cotopaxi's third-party platform marketplaces and its resale initiative. In this role, the Marketplace and Resale manager will lead all day-to-day activities related to our marketplace and resale businesses, influencing business decision making, improving the customer experience, and increasing revenue through existing and potential future marketplace partners. They will partner with brand marketing, customer service, growth marketing, demand planning and eCommerce merchandising on go-to-market strategies, in-season sell-through optimization initiatives and on-site merchandising strategies designed to deliver revenue and profit goals for each business. They will also ensure the effective use of catalog management systems and other tools to manage the operational responsibilities of our marketplace and resale businesses; and, will lead issue identification and resolution related to item set up, brand management, inventory, customer service and fulfillment.As eCommerce Marketplaces and Resale Manager, you'll collaborate with a team and cross-functional partners on how to best execute stories and experiences across marketplace platforms through an understanding of latest tools, features, and capabilities. You will use data and customer insights to inform the ongoing optimization of our marketplace and resale experiences. You will craft, hone and advocate for your vision for an engaging, purposeful and differentiated Cotopaxi experience. -As this person will spearhead the development and launch of Cotopaxi's first directly-managed Amazon storefront, they will need to have 5+ years of experience, specifically working with Amazon, and an in-depth understanding of marketplace management tools. This person will need to be a self-starter that is able to work independently and also cross-functionally with multiple stakeholders. Ideally, this person is also someone who understands the importance of using business to positively impact our society, community and environment.
-Job Responsibilities (How You'll Do It):

Manage the overall marketplace strategy and management of Amazon, eBay and Walmart, including but not limited to; advertising, campaign management, inventory, brand registry, product reviews, seller performance metrics and ASIN profitability across multiple storefronts.Oversee and develop the marketplace team and determine the need for third-party vendors.Oversee and coordinate with merchandise planning and distribution center fulfillment teams on FBA or FBM inventory planning and shipments.Keep up-to-date with marketplace seller best practices and provide on-going strategic insights and recommendations of new marketplace channels while being the central point of contact end-to-end.Analyze sales trends on marketplace and resale businesses; and, provide ongoing recommendations to optimize product sell-through, revenue and profit performance.Maintain a detailed understanding of the mechanics of all backend tools, processes and systems.Collaborate with the creative and marketing teams on new and existing marketplace and resale products, including digital merchandising, design, SEO, content, and advertising.Work with the marketing team on marketplace-specific campaigns and tactics and provide cross departmental support and collaboration.Partner with the customer service team in order to reduce friction for marketplace and resale customers; and, maintain a high level of account health and customer success KPIs and SLAs.Collaborate with eCommerce and Creative teams to manage page content creation and ongoing optimizations.
-The Ideal Candidate (What You Need to Succeed):
5 years of experience in marketplace advertising and assortment management.Well-versed in Amazon Seller Central, and other third-party marketplaces including eBay, and Walmart.Experience with and understanding of marketplace management tools such as Helium10, Teikametrics, Kenshoo or other similar tools.Proficient with software such as Microsoft Office and Teams.Analytical and experienced with planning, budgeting and project management.Creative, innovative and skilled in problem solving.Able to thrive in a fast-paced, entrepreneurial and dynamic environment.Ability to work with and influence peers and senior leaders.
-Job Benefits (The Perks):We deeply care about our employees and are proud of our commitment and investment in our team. We prioritize wages and benefits and always keep the employee experience in mind as we work to create a quality work-life balance for everyone.The salary range for this position is $85-115k and will be based on the experience that you bring to the table. -Here is a snapshot of the benefits we provide:
Medical, dental and vision benefits.Company paid basic life insurance.Company paid short-term disability coverage.Company paid life assistance program, with the election of medical coverage.Company paid mental health benefits.Company paid volunteer time.401(k) plan with employer match.Unlimited responsible PTO.In The Wild Time: Dedicated paid time out of your work week to spend outdoors.Remote work stipend (for remote employees only).60% off Cotopaxi products.Additional outdoor/adventure/lifestyle brand discounts.$1,000 stipend after 18 months for bucket list adventure.$5,000 stipend after 5 years for bucket list adventure.Annual company-wide outings and regular virtual/in-person celebrations.A fun, people-first company culture!
-As a mission-driven brand, Cotopaxi is not only hyper aware of but also deeply invested in putting people first and paving the way as a humanitarian brand. We welcome, embrace and celebrate all people regardless of gender, age, race, disability, nationality, ethnicity, faith, or sexual orientation. We believe in Doing Good, and how we're involved with that has no limits.No matter what experience you have within the outdoor industry we encourage you to apply. At Cotopaxi we believe that experience comes from a variety of places. We look for individuals who thrive on challenges, are passionate about doing good, and believe that collaboration and radical candor are necessary for success. Show us how your experiences have shaped you and how you can contribute to Cotopaxi in our mission to Do Good. We can't wait for you to share with us your personal story!Powered by JazzHR

Keywords: Cotopaxi, Salt Lake City , eCommerce Marketplace & Resale Manager, Executive , Salt Lake City, Utah

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