Quality Control Manager
Company: Dairy Farmers of America
Location: Salt Lake City
Posted on: April 23, 2024
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Job Description:
General Purpose Manage and lead a team of individuals to ensure
effective quality execution, continuous improvement, and regulatory
compliance. Provide leadership within the facility to drive
positive change through influence and example. In conjunction with
plant operations, build and maintain an effective culture of food
safety and quality within the facility. Develop and maintain
facility systems and processes that ensure finished product is food
safe and meets finished product specifications. Function as a
highly organized, effective communicator with an inquisitive mind
with the capacity to investigate and lead solution-based decision
making in the plant.
Job Duties and Responsibilities
*
Ensure daily plant quality and food safety operations are compliant
with DFA policies, procedures and local, state and federal
regulations *
Maintain audit readiness *
Maintain a robust food safety program and subsequent quality
program *
Escalate non-conformance events to the quality director and plant
manager *
Oversee plant sanitation to drive a robust sanitation program *
Ensure the plant pest control programs are current, followed, and
utilized to enable proactive maintenance *
Manage the facility's change control program to enable robust risk
assessment and decisions *
Ensure compliance to specification, manufacturing instructions and
preventive maintenance programs. Partner with operations to ensure
preventive maintenance program is robust and adhered to *
Collaboratively lead investigations relating to non-conforming
events driving to root cause(s) and effective resolution *
Manage hold and release programs *
Review records on a daily basis to ensure all records are completed
as required and review/approval is current for preventive controls,
laboratory, sanitation, production and verification checks *
Foster a positive and effective work culture with direct reports
*
Identify and retain highly effective personnel through proper
selection, training, and expectations. Develop and grow talent
*
Track and report on plant quality key performance indicators (KPIs)
*
Participate in the annual plant budgeting process *
Partner with the plant manager on identifying key capital projects
that support food safety and quality initiatives *
Provide training to the plant personnel concerning food safety,
Food Safety Modernization Act (FSMA), and regulatory compliance
*
Provide quality leadership during unplanned events or emergencies
*
Provide visible leadership by participating in facility walk
throughs and internal audits *
Engage and interact with all personnel on a regular basis assisting
them with their challenges and questions concerning food safety
*
Collaborate with R&D during new/reformulated product
introduction to ensure compliance with already established
specifications and regulatory requirements *
Serve as the point of contact for customer related issues,
complaints or inquires *
Manage plant complaint investigations ensuring a thorough,
effective, timely and customer facing response *
Monitor compliance to customer expectation and specifications;
communicate any issues/concerns *
Maintain plant preparedness for customer and regulatory visits
*
Be responsible for all analytical and micro activities performed at
the facility *
Oversee the development of laboratory practices to ensure accurate
and precise quality control (QC) results *
Perform data analysis to identify critical trends or find leading
indicators to enable proactive decisions *
Coordinate the collection and evaluation of raw materials and
finished products *
Ensure the Environmental Monitoring Program (EMP) is robust and
risk based with a search and destroy mentality applied. Determine
root cause of failures and take the appropriate corrective action
*
Escalate nonconformances to quality director and plant manager in a
timely fashion *
Coordinate and supervise factory and external lab testing of
samples; generate Certificate of Analysis (COA's) *
Maintain the quality management system and ensure documents are up
to date and comply to the food safety and quality (FSQ) policies
and standards *
Prepare plant specific work instructions as needed *
Ensure SSOP documents are robust and adhere to the sanitation
standard *
Ensure all forms and work instructions are reviewed, revised, and
updated annually *
Perform management activities such as administering employee
promotions and transfers; conducting ongoing performance
conversations; mentoring, training, and coaching employees *
Follow all DFA good manufacturing practices (GMP) and work in a
manner consistent with all corporate regulatory, food safety,
quality, and sanitation requirements *
The requirements herein are intended to describe the general nature
and level of work performed by employee, but is not a complete list
of responsibilities, duties, and skills required. Other duties may
be assigned as required
Schedule
*
Monday-Friday 7am-4pm. Weekends required once or twice per month.
One week per month will be spent on night shift to monitor
sanitation/cleanup.
Education and Experience
*
Undergraduate degree in food science, biological sciences, or
related curriculum (or equivalent combination of education and
experience) *
5 to 8 years of quality assurance or related experience in a food,
beverage, or similar facility *
Demonstrated leadership attributes, team leadership, or supervisory
experience; 1+ year of manager experience preferred *
Certification and/or License - PCQI, HACCP, SQF Practitioner
certifications preferred; may be required during course of
employment
Knowledge, Skills, and Abilities
*
Strong knowledge of both laboratory and plant current good
manufacturing practices (cGMPs) *
Knowledge of Microsoft Office Suite and company computer systems
*
Knowledge of principles and practices of supervision, training, and
personnel management *
Skill in leadership and coaching *
Critical thinking, analysis, mathematical calculations, and
statistical evaluations *
Able to organize and prioritize resources to achieve goals *
Able to multi-task; able to keep organized records; able to work
with accuracy and attention to detail *
Able to translate accounting, financial, and KPI data into plant
performance and determine steps to correct and improve *
Able to communicate clearly and effectively, both verbally and in
writing, for a diverse range of internal and external audiences
*
Able to work in collaboration effectively and foster good teamwork
*
Able to take appropriate steps to find solutions to complex
problems *
Able to present options and ideas to current processes or
procedures *
Able to handle challenging or conflict situations with tact and
professionalism *
Able to respond courteously and efficiently to inquiries,
complaints, and requests *
Able to interpret and apply company policies *
Able to adapt and manage to change effectively *
Must be able to read, write and speak English
An Equal Opportunity EmployerEqual Opportunity Employer
Minorities/Women/Protected Veterans/Disabled
Keywords: Dairy Farmers of America, Salt Lake City , Quality Control Manager, Executive , Salt Lake City, Utah
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