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Customer Service Representative

Company: Namify
Location: Springville
Posted on: November 22, 2021

Job Description:

Description: SUMMARY:Namify's Branding Expert has an unlimited client base and handles companies across the US. As an entry-level job you have the ability to make a difference in companies as you make them look their best. This position is a great mix of Customer Service and Sales. You may be required to assist walk-in traffic as well.
JOB RESPONSIBILIES:

  • Answer and field inbound calls.
  • Respond and communicate with clients, co-workers, and vendors via email, phone, and web chat.
  • Promote and increase client retention and sales.
  • Carry out large volumes of outbound client retention calls daily.
  • Assist clients with product, billing, and/or order questions including assistance in placing orders.
  • Work in teams to achieve company goals.
  • Provide exceptional customer service in a professional manner.
  • Cross-train on company-wide manufacturing processes.
  • Cross-sell and up-sell products that will help promote the clients brands.
  • Resolve any concerns for the client to provide ease of ordering..
  • Assist with occasional piecework/processing jobs as needed.
  • All other duties as assigned.Pay: $14-15 /hour. Requirements: JOB SKILLS:
    • Understand and be proficient with Microsoft Office.
    • Have basic internet navigation skills.
    • Have a strong understanding of the importance of Customer Service and how to be effective at it.
    • Have a basic level of sales ability and a willingness to sell.
    • Have a willingness to constantly improve.
    • Have the ability to multitask in a fast paced environment.
      MINIMUM QUALIFICATIONS:
      • Must be at least 18 years of age.
      • Minimum of 3 months of customer service and/or sales experience.PM21



        PI150526960

Keywords: Namify, Salt Lake City , Customer Service Representative, Hospitality & Tourism , Springville, Utah

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