Customer Service Representative
Company: State Farm
Location: North Salt Lake
Posted on: May 16, 2022
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Job Description:
Customer Service RepresentativeRepost Job Date:
2022-05-06T22:02:34Location:North Salt Lake, UTMatt Howard - State
Farm Agency, located in North Salt Lake, UT , is currently looking
for a talented, caring individual to join our team. You'll play an
important role in the operation of the agency. In partnership with
the agency owner, you'll set strategy and initiate best practices
for customer contact and monitor and measure the overall
effectiveness of agency loyalty initiatives and customer
satisfaction efforts - with the goal of continuously strengthening
and enhancing customer relationships If you have a passion for
customer care and a flair for understanding the needs and
motivations of people, we want you on our team! As our Customer
Service Specialist, you'll work to inspire customer loyalty and
significantly enhance the overall State Farm Insurance customer
experience. Responsibilities include but not limited to: Establish
customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service
can include responding to inquiries regarding insurance
availability, eligibility, coverages, policy changes, transfers,
claim submissions, and billing clarification. Use a
customer-focused, needs-based review process to educate customers
about insurance options. Maintain a strong work ethic with a total
commitment to success each and every day. You will receive: Salary
plus commission/bonus Paid time off (vacation and personal/sick
days) Simple IRA Valuable experience Growth potential/Opportunity
for advancement within my office Requirements Sales experience
(outside sales or inside sales representative, retail sales
associate, or telemarketing) preferred Excellent communication
skills - written, verbal and listening Self-motivated Detail
oriented Proactive in problem solving Ability to work in a team
environment Ability to assess customer needs and conduct effective
interviews Ability to effectively relate to a customer Bilingual
preferred but not required Property & Casualty license (must be
able to obtain) Life & Health license (must be able to obtain) This
position is with a State Farm independent contractor agent, not
with State Farm InsuranceCompanies. Employees of State Farm agents
must be able to successfully complete anyapplicable licensing
requirements and training programs. State Farm agents are
independent contractors who hire their own employees. State Farm
agents' employees are not employees of State Farm.
SMA22PI177852158
Keywords: State Farm, Salt Lake City , Customer Service Representative, Hospitality & Tourism , North Salt Lake, Utah
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