HVAC CSR / Customer Service Rep

Company: Absolute Air
Location: Mapleton
Posted on: May 16, 2022

Job Description:

Job DescriptionAbsolute Air in Mapleton, UT is to fill a full-time HVAC CSR / Customer Service Rep position. This CSR position pays an industry-competitive wage of $15-$18 an hour, depending on experience. Additionally, we offer some amazing benefits including weekly pay, PTO, paid holidays, a 401(k) plan with match up to 3%, bonuses, medical, dental, and vision insurance, plus a flexible schedule. Do you thrive in a fast-paced office atmosphere? Are you a customer service rockstar? Do you enjoy interacting with different personalities? If you're looking to join a supportive team where you can build a stable career in dispatch services, apply today!ABOUT ABSOLUTE AIRAbsolute Air has been serving our loyal customers in Salt Lake, Utah County, St George, and Cedar City for more than 25 years, and we are proud to have maintained the Better Business Bureau's highest A+ rating and 4.9 out of 5 stars on Google! Our team has won many awards including multiple Angie's List Super Service Awards, KSL Voters Choice, and more than 32 Best of Utah Valley wins! We are committed to providing excellent customer service and stand by our 100% Satisfaction Guarantee. Every time we receive a call, people can count on us delivering fast and friendly service. After all, our goal is to serve each customer so well that they become our next raving fan.At Absolute Air, we know that our success is all thanks to our great people. Working for Absolute Air is more than just a job, it's about building a career you can be proud of. Plus our employees enjoy competitive pay and benefits and a positive work culture.A DAY IN THE LIFE OF AN HVAC CSR / CUSTOMER SERVICE REPIn this vital HVAC CSR / Customer Service Rep role, you are the detail person! We cannot provide our clients with the very best in HVAC services without you being attentive to details and keeping our office running smoothly. Your primary goal in dispatch services is to ensure ultimate scheduling efficiency. Maximizing time and mileage, you work hard to ensure that customer service expectations are exceeded. You spend your workday in the office on the phone or computer thriving in a fast-paced office environment. Through phone calls and texts, you inform clients of arrival times or any potential delays. You happily adjust for any rescheduling needs. As an efficient dispatcher, you organize the days and weeks ahead in order to not fall behind schedule. Your demeanor is friendly and capable as you converse with clients and dispatch calls to technicians. You leave work each day knowing you played a vital role in our company's success!HVAC CSR / CUSTOMER SERVICE REP QUALIFICATIONS

• Basic phone and computer skills
• Able to make sales
• Strong interpersonal skills
• Written and verbal communication skillsPrior CSR or customer service experience is a plus however, we will train the right person! Bilingual abilities are also a plus. Are you organized? Do you prioritize your tasks effectively? Are you professional and dependable? Can you solve issues for all kinds of clients with professionalism and patience? Are you detail-oriented and thrive in a fast-paced environment? Apply now!WORK SCHEDULEIf you feel you'd be perfect for this dispatch position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!Location: 84664

Keywords: Absolute Air, Salt Lake City , HVAC CSR / Customer Service Rep, Hospitality & Tourism , Mapleton, Utah