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Banquet & Events Coordinator - Year Round

Company: Deer Valley Resort
Location: Salt Lake City
Posted on: September 23, 2022

Job Description:

Please note, this position is located at Deer Valley Resort in Park City, UT.DescriptionPURPOSE OF POSITION: Book and coordinate private group functions at Deer Valley and communicate the details of the events with all teams across the resort. SPECIFIC JOB REQUIREMENTS:

  • Two to five years minimum of hospitality event industry experience or equivalent required
  • Confidence to liaise with department managers at the resort and hotels within Deer Valley
  • Excellent communication skills with the external guest as well as the internal colleague, including working through difficult situations when necessary
  • Outstanding organizational and administrative skills, including documenting a group booking from start to finish
  • Ability to multitask and switch gears between clients in all phases along the group/guest experience trail
  • Technologically versed in company programs including but not limited to Salesforce, Sertifi, SendSites, Social Tables, Microsoft Office 365 JOB DUTIES AND RESPONSIBILITIES:
    • Execute the sales strategy to maximize banquet business at Deer Valley Resort
    • Book and execute banquet business to reach or exceed established sales goals
    • Follow SOPs relative to Salesforce database entry and reporting
    • Solicit banquet, meeting, and event business through coordinated efforts with Group Sales in proposing banquet programs for group bookings, in conjunction with resort offerings or stand-alone options
    • Respond to incoming sales leads in an expedited fashion to gain leverage over competition. Online channels include but are not limited to; Wedding Wire, The Knot, Wedding Spot, Cvent and Park City Chamber Bureau
    • Initiate, coordinate and conduct site tours and FAMs, showcasing banquet spaces in attempt to close business
    • Attend Deer Valley Resort Sales team meetings and Banquet BEO meetings
    • Follow all best practices and SOPs from the Vice President of Sales, Director of Sales, and Banquet Sales Manager, as well as F&B best practices
    • Coordinate audio visual needs with in-house provider and update all billing prior to submitting final bill to A/R to record
    • Day-to-day activities include internal and external client correspondence, documenting booking trails, banquet event order build out and review, diagraming of upcoming events, and working through the overall process of closing group business for Deer Valley
    • Establish and secure deposits through Sertifi payments and work with Deer Valley
    • Finance on A/R billing for outstanding balances, when necessary, at the conclusion of the event
    • Complete all group billings within the bi-weekly payroll timeframe
    • Actively participate in Alterra's Wedding Sales meetings as well as the Meeting/Event Sales meetings when the Banquet Sales Manager is absent
    • Collaborate with fellow Alterra planners to share best practices at our resorts and build/improve processes to grow banquet business throughout the year
    • Communicate up-to-date information regarding Deer Valley's operational plan to our existing groups as well as future business, including construction projects that may impact events
    • Coordinate meeting and food and beverage functions, acting as the liaison between Deer Valley operational staff, including chefs, stewards, banquet supervisors, lodge managers, F&B banquet operations/services managers and the client
    • Report concerns, negative appearances and comments regarding food preparation/presentation as well as lodge/venue upkeep
    • Responsible for communicating and/or ensuring all details are correct and the client has received proper introduction to the banquet operational supervisor overseeing the event
    • Complete correspondence, i.e., confirmation letters, signed payment agreements, function sheets, deposits, credit information, thank you lettersRequirements

Keywords: Deer Valley Resort, Salt Lake City , Banquet & Events Coordinator - Year Round, Hospitality & Tourism , Salt Lake City, Utah

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