Company: Westgate Resorts
Posted on: November 26, 2022
Job Description To ensure objectives are met in the Restaurant.
Responsible for complete restaurant organization. Directs and
coordinates all activities regarding the restaurant by performing
the following duties personally or through subordinate supervisors.
As the Restaurant Manager, you will: Ensure objectives are met in
the Resturant. Directs and coordinates all activities regarding the
restaurant by performing the following duties personally or through
subordinate supervisors. Maintains current and accurate standard
operating procedural manuals to include service standards, cash
handling procedures, menu item preparation, specifications, safety
and security, purchasing, ordering, receiving, stocking,
requisitioning and internal audit policies. Train supervisory staff
to follow up and maintain standards. Responsible for staff training
programs and sales incentive programs which support increasing
sales, achievement of budgeted check averages and increase profits.
Conduct formal performance evaluations of all Restaurant staff.
Responsible for providing excellent service to owners and guests
alike. Prepare and adjust work schedules for the entire staff to
ensure presence of requisite labor force on each shift with
objective to meet customer service standards budgeted guidelines.
Organize regularly scheduled training classes and meetings with the
entire staff of each area. Discipline individual staff in
accordance to company guidelines. Authorize
discounted/complimentary Guest Relation checks within department
guidelines. Responsible for New Hire staff selection, interviewing,
orientation and department training. All to be conducted within
company/department guidelines. Develop and implement outlets
on-going staff training programs. Provide detailed training to all
staff specific to compliance responsibilities to State Health
Regulations. Prepare weekly revenue forecasts and staff work
schedules within established "staffing guidelines". Control "front
of house" operating expenses in accordance with weekly sales per
budget Operate outlets within budgeted guidelines. Participate in
company monthly Goals & Measurements Program. Maintains each
outlets par stock per department procedure. Administers
liquor/beverage requisitions per department procedure. Ensures
adherence to beverage controls per company and department policies.
Performs POS System voids, management functions and programming
within department procedures. Researches/tracks missing check
reports. Responds to guest inquiries, complaints in a professional
and urgent manner. Ensures adherence to all defined
department/company standard operating procedures within department.
Enforces proper buffet/special event F&B check/cash controls.
Audits Guests checks, documenting irregularities, cash control
violations. Observes staff opening/running/closing outlet
procedures, maintains current documents checklist. Maintains
accurate outlet analytical information throughout the year to
support budget planning. Documents staff call-in/tardiness.
Enforces staff, company and department grooming policies.
Recognizes/praises staff extraordinary service, rewards staff
utilizing "David Dollars" and other employee programs. --
SUPERVISORY RESPONSIBILITIES Is responsible for the overall
direction, coordination and evaluation of both units. Carries out
supervisory responsibilities in accordance with the organization's
policies and applicable laws. Responsibilities include
interviewing, hiring, and training employees; planning, assigning
and directing work; appraising performance; rewarding and
disciplining employees; addressing complaints and resolving
problems. Qualifications To perform this job successfully, an
individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of
the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions. EDUCATION and/or EXPERIENCE
High school diploma or equivalent qualification. A minimum of 3
years-------- experience in a similar role. Must have full service
fine dining experience Must have training experience In-depth
knowledge of restaurant best practices and cooking methods.
Excellent communication and organizational skills. Aptitude for
multi-tasking. Must be able to work cooperatively and efficiently
in a team. Must be able to work flexible hours, including nights,
weekends, and holidays. Must be able to work nights, weekends and
holidays LANGUAGE SKILLS Ability to read, analyze and interpret
common scientific and technical journals, financial reports, legal
documents, general business periodicals, professional journals,
technical procedures or governmental regulations. Ability to write
reports business correspondence, and procedure manuals. Ability to
effectively present information and respond to questions from
groups of managers, clients, customers and the general public.
Ability to respond to common inquiries or complaints from
customers, regulatory agencies or members of the business
community. Must have excellent communications skills CERTIFICATES,
LICENSES, REGISTRATIONS Food Handlers Certification required within
30 days of Hire, must be maintained on a current/valid status. Must
successfully attend Company Mandatory Manager Training programs.
Physical Demands While performing the duties of this job, the
employee must occasionally lift and/or move up to 50 pounds.
Additional Information Why Westgate? Discounted Epic Local--------s
Season Ski Pass (while supplies last) FREE Ski & Snowboard and
Mountain Bike equipment Rentals $2.00 in meals in Team Member
Breakroom Get access to your pay as you need it with our Daily Pay
benefit Wellness Programs Exclusive discounts for Team Member
(i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities Community Involvement
Programs Westgate Resorts prides ourselves on the safety and health
of our team members against Covid-19 and follows all applicable
laws and guidelines Westgate Resorts is an Equal Employment
Opportunity employer . All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, protected veteran status, disability status or any other
protected status under federal, state or local law. If you have a
disability and believe you need a reasonable accommodation in order
to complete your application or any part of the recruiting process,
please email WGAccommodationswgresorts.com with the job title and
the location of the position for which you are applying. Why
Westgate? Discounted Epic Local--------s Season Ski Pass (while
supplies last) FREE Ski & Snowboard and Mountain Bike equipment
Rentals $2.00 in meals in Team Member Breakroom Get access to your
pay as you need it with our Daily Pay benefit Wellness Programs
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts,
restaurants, entertainment, etc.) Advancement & development
opportunities Community Involvement Programs PandoLogic. Keywords:
Restaurant Manager, Location: Peoa, UT - 84061
Keywords: Westgate Resorts, Salt Lake City , Restaurant Manager, Hospitality & Tourism , Peoa, Utah
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