Customer Experience Specialist (Leasing/Customer Service)

Company: Cottonwood Residential
Location: Salt Lake City
Posted on: May 2, 2024

Job Description:

Cottonwood Residential Hiring Event - Thursday, May 2nd 4 - 7 PMPark Avenue Apartments, 1240 E Stringham Ave, Salt Lake City, UT 84106In Person Interviews with hiring team - Bring a copy of your resume!-We are growing again and looking for a Customer Experience/Leasing Specialist for Sugarmont Apartments & Townhomes in Sugarhouse, Salt Lake City, UT!Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home! Your upbeat attitude, ability to clearly communicate, and desire to solve problems will be crucial to everyone feeling #HomeAtLast at Sugarmont Apartments & Townhomes.In this role you will work full-time. A flexible schedule is required and includes weekends and evening hours.As a Customer Experience Specialist you:Put your upbeat attitude, communication skills, and creativity into actionStand and smile when greeting all customers including prospects, residents and vendors when they enter the officeProvide courteous and prompt responses to all resident and prospect inquires via phone, email and textAnswer all phone calls to the property and take detailed notes and informationEnsure apartments are ready to show daily and for upcoming move-insWalk buildings, amenities, and vacant apartment homes to ensure quality is up to Cottonwood Standards, including the tour path for prospects and the welcome home experience for all residentsUnderstand pricing and information about all available apartment homes, and be able to answer questions to any prospective rentersAssist in planning community events and social media marketingOrganize package room daily as packages are deliveredMaintain community related communications and vendor relationshipsBegin to kick start your career with room to grow into future management position.Compensation & BenefitsCompetitive base pay and quarterly bonus structure!Full health, vision, dental, life and disability benefits - available within 1-30 days!Generous 401k and HSA Company match!Paid time off - 120 hours to start!9 paid holidays!Cottonwood Residential has changed the industry by being one of the first apartment management companies to offer Self-Guided Tours which has redefined the customer experience. We will lean on your innovation, desire to learn, and ability to work hard to continue to improve the customer experience at our communities. Get excited to create an unforgettable experience for those who enter our doors because we can't wait to see you welcome customers to their Home at Last!by Jobble

Keywords: Cottonwood Residential, Salt Lake City , Customer Experience Specialist (Leasing/Customer Service), Hospitality & Tourism , Salt Lake City, Utah