SaltLakeCityRecruiter
the smart solution for Salt Lake City jobs

Call Center Customer Service

Company: Teleperformance
Location: Ogden
Posted on: September 15, 2018

Job Description:

Call Center Customer Service Job Summary We are excited to announce our new pay plan! Our Tech Support Representatives will now earn $13/hr at the conclusion of training ,plus the opportunity to for pay increases within your first year!You could make an additional $200+/mo with our average performance incentives!We offer benefits including health, dental, vision, 401k, PTO and many more options to choose from. We look forward to speaking with you!About the position;Demonstrate advanced product knowledgeResolve customer issues on the first callOpen and manage trouble ticket system Patient, courteous and friendly Demonstrate a positive attitudeAddress and solve technical problems Adhere to all work schedule assignments. Abide by and support management directivesAdhere to all Teleperformance policies Duties/Responsibilities Your ResponsibilitiesHandle and carefully respond to all customer inquiries by building excellent rapport & confidence, identifying their needs, and taking strategic action in a timely manner Provide excellent customer service through active listening on every interaction while adjusting support approach to accommodate all levels of customer experience Troubleshoot mobile technology, equipment and system problems while educating the customer on support options and steps being taken to resolve the issue Work with confidential customer information and treat it sensitively Aim to resolve issues on the first call by being proactive and demonstrating advanced product knowledge Use software to source and input customer data accurately as related to the inquiry Qualifications: RequirementsOver 18 years of age Ability to type 25 wpm High School Graduate or GED Basic computer aptitude in Windows and/or Mac Ability to listen to and understand callers concerns Ability to speak clearly in English and avoid use of jargon/slang Ability to read and write English clearlyWe Highly Prefer: 6 months call center and/or tech support experience Logical problem-solving skills, ability to multi-task, and ability to utilize the client approach to troubleshooting Organization and work prioritization skills Continuously demonstrate a high sense of urgency, and perform under pressure Proficiency with desktop computer systems Availability to work various shifts Proven oral & written communication skillsBeing One of Our PeopleIt is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That s why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.Teleperformance is an Equal Opportunity EmployerAssociated topics: call center associate, customer care representative, customer service specialist, platform support, rep, service, service representative, technical assistant, telephone, telephone service representative

Keywords: Teleperformance, Salt Lake City , Call Center Customer Service, Hospitality & Tourism , Ogden, Utah

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Part-Time Merchandiser
Description: Are you looking for a company with flexible scheduling to demonstrate your merchandising, customer service and organizational skills Lawrence Merchandising has a great opportunity for you br br (more...)
Company: Lawrence Merchandising Services
Location: Centerville
Posted on: 09/24/2018

Food Service Team Members & Shift Leaders/ Riverton Grand Opening! ($10.50 and up + tips)
Description: Hiring Event Dates- Sept 29th Sept 30th br br br Open Interviews both days from 10am to 4pm br br br location: 4578 W Partridgehill Lane, Riverton, UT 84096 br br br Imagine if everyone (more...)
Company: MOD Pizza
Location: American Fork
Posted on: 09/24/2018

Part Time Delivery Job - Retail Shoppers
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Sandy
Posted on: 09/24/2018


Retail Store Shopper and Delivery Driver
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Spanish Fork
Posted on: 09/24/2018

Retail Store Team Member
Description: Job Title: Retail Store Team MemberSavers is a billion-dollar global thrift retailer with over 315 stores and 21,000 employees throughout the US, Canada, and Australia. Our
Company: Savers
Location: Salt Lake City
Posted on: 09/24/2018

Retail Store Shopper and Delivery Driver
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Pleasant Grove
Posted on: 09/24/2018

Customer Service Reps - Drive for Lyft During Off Hours, Make up to $2
Description: What is Lyft Lyft matches drivers with passengers who request rides through the Lyft smartphone app.Signing up to be a Lyft driver is the perfect opportunity for you to set your own schedule and be your (more...)
Company: Lyft
Location: Eden
Posted on: 09/24/2018

Retail Reset Merchandiser Kroger Part Time
Description: Retail Reset Merchandiser Kroger Part Time Do you enjoy being creative and working independently Our part time Retail Reset Merchandiser job needs an independent individual who has great attention
Company: Advantage Solutions
Location: Midvale
Posted on: 09/24/2018

AM Room Service Server at Salt Lake Marriott Downtown at City Creek. - Marriott Hotels (18002B6W)
Description: Heres To Your Journey with Marriott Hotels Resorts Suites Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott Internationals flagship brand (more...)
Company: Marriott International
Location: Provo
Posted on: 09/24/2018

Food Store Shopper and Delivery Driver
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Mapleton
Posted on: 09/24/2018

Log In or Create An Account


Find us on Facebook

Find us on LinkedIn

Get the latest Utah jobs by following @recnetUT on Twitter!

Salt Lake City RSS job feeds