SaltLakeCityRecruiter
the smart solution for Salt Lake City jobs

Customer Service Rep (Call Center)

Company: Teleperformance
Location: Sandy
Posted on: December 9, 2018

Job Description:

Customer Service Rep (Call Center) Position DescriptionDOING BUSINESS WITH PEOPLE, FOR PEOPLE. Teleperformance is a global leader in providing exceptional Omni channel customer experiences since 1978. Our impacts are far-reaching, spanning over 62 countries and interacting with over 38% of the world's population. This kind of growth wouldn't have been possible without the dedication of our people who continue to provide outstanding customer service in every opportunity. Here, your success is our success.Your Impact Our call center representatives are a very important part of our family. You will be the eyes and ears for our American Eagle Outfitters team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.Your ResponsibilitiesHandle and carefully respond to all customer inquiriesDrive brand loyalty through expertise in AEO products and programsBe open and attentive to all customers' individual styleProvide efficient, friendly, and knowledgeable service through active listeningWork with confidential customer information and treat it sensitivelyFollow up to customer inquiries by taking specific action in a timely mannerAim to resolve issues on the first call by being proactiveAppropriately communicate with customers via phone, chat, and emailTo role model AEO values and AEO Customer First behaviorsWhat We're Looking for6 months of prior customer service experience or retail experienceOver 18 years of ageAbility to type 30 wpmHigh School Graduate or GEDAvailability to work various shiftsProficiency with desktop computer system and internet skillsProven oral and written communication skillsUnderstanding of the way the current AEO target market speaks and current fashion trendsUnderstanding of mobile apps and social media platformsWhat We PreferLogical problem-solving skills and ability to multi-taskOrganization and work prioritization skillsExperience as an AEO customer, especially with the AE and Aerie apps is a PLUS!Passion for fashion is a PLUS!Being One of Our People It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always. Teleperformance is an Equal Opportunity EmployerAssociated topics: agent, agente de servicio al cliente, associate, call center, customer care associate, phone, support, system support, technical assistant, telephone service representative

Keywords: Teleperformance, Salt Lake City , Customer Service Rep (Call Center), Hospitality & Tourism , Sandy, Utah

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Front Desk Agent, Grand Summit Hotel - FT & PT - Year Round or Winter
Description: Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your (more...)
Company: Vail Resorts
Location: Park City
Posted on: 12/14/2018

Server PM, J&G Grill (Full Time-Seasonal) - St. Regis (18002VZ8)
Description: Heres To Your Journey with St. Regis The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened (more...)
Company: Marriott International, Inc.
Location: Midway
Posted on: 12/14/2018

Host / Hostess - Salt Lake Marriott Downtown at City Creek (17000XJW)
Description: Heres To Your Journey with Marriott Hotels Resorts Suites Marriott Hotels Resorts Suites is one of Marriott Internationals 30 renowned hotel brands. As the worlds leading Hospitality Company, we offer (more...)
Company: Marriott/Starwood International
Location: Salt Lake City
Posted on: 12/14/2018


Guest Service Aide - Provo Marriott Hotel & Conference Center (17001YB9)
Description: Heres To Your Journey with Marriott Hotels Resorts Suites Marriott Hotels Resorts Suites is one of Marriott Internationals 30 renowned hotel brands. As the worlds leading Hospitality Company, we offer (more...)
Company: Marriott
Location: Orem
Posted on: 12/14/2018

Supervisor-Ski Valet (Full-Time Winter Seasonal) - St. Regis Deer Valley (18002OBB)
Description: Heres To Your Journey with St. Regis The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened (more...)
Company: Marriott International
Location: Salt Lake City
Posted on: 12/14/2018

Server Assistant St Regis Bar - Part Time - St. Regis (180029N7)
Description: Heres To Your Journey with St. Regis The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened (more...)
Company: Marriott International
Location: Park City
Posted on: 12/14/2018

Product Concierge - Mercedes-Benz
Description: Product Concierge - Mercedes-Benz Mercedes-Benz of Farmington is looking for a dynamic and outgoing Mercedes-Benz Product Concierge to assist in the establishment and operation of a new Mercedes-Benz (more...)
Company: Mercedes Benz of Farmington
Location: Farmington
Posted on: 12/14/2018

Housekeeper - Provo Marriott Hotel & Conference Center (180018OT)
Description: Heres To Your Journey with Marriott Hotels Resorts Suites Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott Internationals flagship brand (more...)
Company: Marriott
Location: Salt Lake City
Posted on: 12/14/2018

Customer Service Rep/ Telecommute
Description: The nation 039 s premier healthcare programs company is seeking leaders Customer service skills preferred
Company: Ameriplan
Location: Provo
Posted on: 12/14/2018

Part-Time Barista (Evenings & Weekends)
Description: 5000429963806 Are you looking for an opportunity to build a great career with a company where you and your efforts will truly be valued Join our team at Sapp Bros. We operate a chain of travel centers (more...)
Company: Sapp Brothers Corporate Office
Location: Salt Lake City
Posted on: 12/14/2018

Log In or Create An Account

Get the latest Utah jobs by following @recnetUT on Twitter!

Salt Lake City RSS job feeds