Laundry Supervisor, The Grand Summit Hotel - Year Round - Park City Resort
Company: Vail Resorts
Location: Park City
Posted on: January 15, 2019
Laundry Supervisor, The Grand Summit Hotel - Year Round - Park City Resort Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak. Supervise the work of Laundry Attendants based in The Grand Summit Hotel to ensure daily tasks are completed to the Vail Resorts and the Housekeeping department standards and regulations. Assign duties, inspect work, manage schedules, and investigate complaints regarding the laundry department and equipment. This position can take an active role in purchasing laundry supplies and equipment, take periodic inventories, and is responsible for hiring, training, and retaining employees. Join our team and enjoy perks such as a Free Epic Pass for yourself and your dependents, retail, lodging, and restaurant discounts, a Free SLC-PC Connect bus pass, Medical, Dental, Vision, 401-k, and more! Responsibilities Include, but are not limited to: Investigate complaints regarding laundry department from guests and owners, and take corrective action as necessary; Solve and follow up on any guest complaints and ensure guest satisfaction. Obtain daily list of rooms to be cleaned/guest arrivals and check-outs. Prepare work assignments for laundry team based on these lists. Coordinate work activities and projects within the department, and partner with other departments as necessary. Conduct service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment and safety policies. Take active role in inventories stock to ensure employees and hotel have adequate supplies. Make recommendations to improve service and ensure more efficient operation. Recommend and participate in disciplinary action procedures. Perform necessary duties in case of emergency or staff shortage. Inspect and report maintenance repair or replacement items within department. Train new Laundry Attendants; provide ongoing training, succession planning, and help plan employee appreciation events to assist with retention. Qualifications: At least 1 year Housekeeping or Laundry supervisory experience - required. Strong computer skills and experience - preferred. Presentable, well-groomed with strong leadership experience - required. Positive attitude, strong work ethic, and self-motivated - required. Able to work under pressure and independently - required. A meticulous attention to details - required. Able to work irregular hours including holidays and weekends as required. Speak, read, and write English - required; Bilingual - preferred. Able to stand, walk, balance, bend, stoop, push, pull, and kneel frequently - required. Becoming part of the Park City team means you're joining one of the best ski brands in the world. The legendary Park City mountain and town are crafted from local charm and hospitality. And living and working in Park City brings its own benefits. From the hip and friendly ski-into-town cultural scene to the unrivaled Wasatch powder of America's largest mountain resort, Park City has a pulse that's as charming as it is rewarding. Join our team and come experience all that Park City has to offer. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID ****** Additional Info Job Industries Hotel & Hospitality
Keywords: Vail Resorts, Salt Lake City , Laundry Supervisor, The Grand Summit Hotel - Year Round - Park City Resort, Hospitality & Tourism , Park City, Utah
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