SaltLakeCityRecruiter Since 2001
the smart solution for Salt Lake City jobs

Customer Service Rep (Call Center) (Ogden,UT)

Company: Teleperformance
Location: Ogden
Posted on: October 13, 2019

Job Description:

Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards. For us, each interaction needs to be treated as unique.We are a team of 300,000 + passionate employees. Located in 80 counties with 400+ facilities and 218,000 workstations.Our people feel they are part of something way bigger than just a job. We try to make a positive difference in people's lives and make the world a better place.Your ImpactOur Customer Retention Specialist are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.Your Responsibilities

  • Access the customer's needs by probing and uncovering the root cause of their concern, build rapport, and negotiate to achieve a mutually beneficial one-call resolution
  • Handle and carefully respond to all customer inquiries including the professional management of difficult or emotional customer situations
  • Reinforce, communicate, and review the benefits of service throughout the customer interaction
  • Provide excellent customer service through active listening
  • Work with confidential customer information and treat it sensitively
  • Aim to resolve issues on the first call by being proactiveWhat We're Looking for
    • 1-year Customer service experience minimum
    • Over 18 years of age
    • Ability to type 25 wpm
    • High School Graduate or GED
    • Comfort with desktop computer system
    • Proven oral and written communication skillsWhat We Prefer
      • 6 months Call Center experience
      • Logical problem-solving skills
      • Availability to work various shifts
      • Ability to use Windows operating systems
      • Organization and work prioritization skillsBeing One of Our PeopleIt is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That's why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.Teleperformance is located at 2261 Grant Ave, Ogden UT 84401Teleperformance is an Equal Opportunity Employer Associated topics: csr, customer care associate, intern, product support, rep, service, service specialist, technical assistant, telephone, tsr

Keywords: Teleperformance, Salt Lake City , Customer Service Rep (Call Center) (Ogden,UT), Hospitality & Tourism , Ogden, Utah

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Store Counter Sales
Description: Our Store Counter Sales team members are knowledgeable and energetic with a passion for automotive parts. They
Company: O'Reilly Auto Parts
Location: Kaysville
Posted on: 10/21/2019

COOK - Full Time/Part Time
Description: Responsible to prepare all McDonald's food products. Ensures Gold Standard Quality. Keep area clean and stocked. Works as a team member to accomplish the tasks needed to give the Customer a great experience (more...)
Company: McDonalds
Location: Midvale
Posted on: 10/21/2019

Server - St. Regis Bar - St. Regis Deer Valley - (19146762)
Description: Here's To Your Journey with St. Regis The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV (more...)
Company: Marriott International, Inc.
Location: Midway
Posted on: 10/21/2019


Restaurant Manager
Description: Job Description:Assistant Manager Job Code 01102 Start your path to Cafe Rio Stardom today Cafe Rio Mexican Grill is serving up fresh opportunities We are looking for high energy assistant managers. (more...)
Company: Cafe Rio Inc.
Location: Spanish Fork
Posted on: 10/21/2019

DoorDash Delivery Driver - No Experience Needed
Description: No passengers. No bosses. Just you, your tunes, and the road. Sign up now and start making money br br Choose your wheels and deliver food and other items from local merchants to hungry customers. (more...)
Company: DoorDash
Location: Mapleton
Posted on: 10/21/2019

Catering Conference Services Intern
Description: Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that (more...)
Company: Montage Laguna Beach
Location: Park City
Posted on: 10/21/2019

Insurance Account Manager and Customer Service Representative
Description: Job DescriptionCoordinate all activities with producers/agents, clients, and insurance carrier underwritersQuote new business, including self-performed online rating required Manage
Company: Dale Barton Agency
Location: Salt Lake City
Posted on: 10/21/2019

Housekeeping Attendant
Description: SUMMARY:-- Responsible for maintaining cleanliness throughout the common areas and guest rooms of the hotel. br What's in it for you:-- br ul br li PTO br li Paid Vacation after 1 year of (more...)
Company: McNeill Hotel Company
Location: West Jordan
Posted on: 10/21/2019

Restaurant Manager
Description: This job opportunity is with one
Company: Wendy's
Location: Ogden
Posted on: 10/21/2019

DoorDash Delivery Driver - No Experience Needed
Description: No passengers. No bosses. Just you, your tunes, and the road. Sign up now and start making money br br Choose your wheels and deliver food and other items from local merchants to hungry customers.
Company: Doordash
Location: Coalville
Posted on: 10/21/2019

Log In or Create An Account

Get the latest Utah jobs by following @recnetUT on Twitter!

Salt Lake City RSS job feeds