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HR Manager - Global Services Department

Company: The Church of Jesus Christ of Latter-day Saints
Location: Salt Lake City
Posted on: May 15, 2024

Job Description:

Job Description

The purpose of this role is to act as a leader with full people management responsibilities over an HR team assigned to support HR core/essential work for the Global Services Department (GSD) of the Church. The Employee Experience Team, as this HR group is called, helps the GSD achieve their purpose in inviting others to come unto Christ by serving members, leaders, and employees globally with Church systems and tools in an efficient and simple way.

Employees at the HR Manager level work with a high degree of latitude, have expert knowledge, and handle the most complex issues and problems. This role reports to an HR Strategic Partner Director with frequent partnership with workforce and department leaders, department HR teams, and COEs.


Responsible for the following activities:
--- Provide people leadership and development
--- Provide consultative leadership support
--- Assist with department-level projects
--- Provide support for escalated HR needs/incidents

Accountable to deliver the following essential activities to the dedicated department(s) through HR Core Team :
--- Interpret, administer, and implement HR Policy/guiding principles
--- Administer HR Policy administration and support
--- Coach regarding compensation decisions
--- Coach leadership regarding performance management
--- Facilitate performance management calibration amongst leadership
--- Lead workforce relations efforts and resolve disputes
--- Lead benefit and compensation analysis, proposals, approval requests, and merit increases processes
--- Resolve compensation and benefit issues
--- Administer promotion and in-line adjustment review and approval processes
--- Administer and support reduction in force (RIF) efforts
--- Manage labor relations (unionized workforce)
--- Support talent acquisition processes and efforts through posting jobs, processing offer letters, checking applicant temple worthiness, and assisting in onboarding and provisioning efforts
--- Support position management needs through creating, updating, and tracking positions
--- Support position/budget tracking efforts (FTE reconciliation)
--- Support employee record management through submitting transactions such as promotions, assignment changes, transfers, compensation adjustments, etc.
--- Support offboarding processes by administering exit surveys, coordinating exit checklist items, etc.
--- Support essential Service Mission Office responsibilities
--- Other duties as assigned


--- Bachelor's degree in a related field
--- 8 years industry-related experience
--- Deep HR operational knowledge
--- Familiarity with best practices of HR functions
--- Key skills and core competencies include the ability to:
o Lead an HR Team
o Build relationships
o Consult with business leaders
o Deliver excellent customer service
o Coach and develop employees
o Problem solve and provide effective solutions
o Lead and implement organizational change
o Communicate effectively in writing and verbally through influence and compromise
o Resolve employee relations issues
o Analyze data

To successfully perform the essential functions of the job there may be physical requirements which need to be met such as sitting for extended periods of time and using computer monitors/equipment.

--- Master's degree in a related field
--- Previous people management experience

About Us

Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord's work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings- giving Church members places to worship, teach, learn, and receive sacred ordinances-our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.

Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.

Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.

Keywords: The Church of Jesus Christ of Latter-day Saints, Salt Lake City , HR Manager - Global Services Department, Human Resources , Salt Lake City, Utah

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