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Technical Advisor

Company: Johnson Matthey
Location: Salt Lake City
Posted on: November 22, 2021

Job Description:

Johnson Matthey ('JM') is a global leader in science that enables a cleaner and healthier world. With over 200 years of sustained commitment to innovation and technological breakthroughs, we improve the function, performance and safety of our customers' products. Our science has a global impact in areas such as low emission transport, pharmaceuticals, chemical processing and making the most efficient use of the planet's natural resources. Today more than 14,000 Johnson Matthey professionals collaborate with our network of customers and partners to make a real difference to the world around us.Reporting to the North American Sales Manager, the Technical Advisor is responsible for the planning and delivery of all commercial activities in a specific geographical region. The job role involves carrying out background research to determine potential markets relevant to our services, collecting relevant contact details for staff within pertinent companies, regularly contacting and meeting with customers, arranging customer presentations, preparing quotations as and when necessary, feeding back competitor information to the sales manager and meeting annual sales budgets.The job role involves regular communication with technical customer contacts to discuss how we may resolve particular process problems. In order to offer the best customer service, the job holder should have an industrial sales background with basic petrochemical process understanding. Instrumentation and diagnostic application knowledge is a plus.If you are the right person, we offer a stable environment in a 300-year-old global technology company with competitive pay, a comprehensive benefits package, 23 PTO Days, 9 Paid Holidays, an expense account, company car, laptop and cell phone.Key Responsibilities

  • Proactively make cold call contacts with potential customers
  • Answer customer technical and commercial enquiries
  • Proactively seek names of potential customers and send relevant promotional material to those parties.
  • Arrange and schedule appointments with customers by phone
  • Arrange and coordinate seminars
  • Create customer proposals as and when required in support of the operational team
  • Proactively seek information on competitor services / products and formulate pricing / promotion plans to counter competitive threats
  • Actively participate in the annual budgeting process with regional manager
  • Feed back to corporate office technology requirements that we may be able to develop to meet customer needs.
  • Coordinate trade show activities
  • Contribute to the quarterly newsletter production and ensure dispatch to customers within the particular geographical area.
  • Continually evaluate customer needs and report back to relevant Tracerco staffAs the job role involves significant lone working and technical customer contact the job holder must possess good interpersonal skills, be self motivated, technically capable and willing to travel on a regular basis to a wide range of customer sites.#LI-RM1#JMUS

Keywords: Johnson Matthey, Salt Lake City , Technical Advisor, IT / Software / Systems , Salt Lake City, Utah

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