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Systems Administrator

Company: University of Utah
Location: Salt Lake City
Posted on: March 18, 2023

Job Description:

The System Administrator is expected to work as a team member with the UIT Campus Computer support group. This position will be responsible for maintaining and supporting the computing environment for the assigned department(s) including desktop/laptop, application, server, and other IT hardware or AV support. Hands on customer interactions and support must be provided in a timely professional manner. The incumbent must be a highly skilled IT professional who is knowledgeable in desktop and server computer configuration and support, is detail oriented, follows process, and has an approachable, friendly attitude. This position is an on-site position which requires a continued learning effort for supporting different client needs.

  • Customer facing support for MS Windows desktop, laptop and some MS Windows server configuration, management, updates, patches upgrades and security.
  • Computer imaging or OS installations for both Windows and Macintosh systems, software installations, remote connection management.
  • Security standards implementation, auditing and reporting
  • Computing needs assessment and consultation for hardware and software.
  • Troubleshoot, research, and resolve computer issues
  • Assist with network connectivity and security
  • Printer support
  • Active directory connectivity issues and writing group policies and preferences.
  • Writing technical and how-to documentation and maintaining inventory documentation for all systems.
  • Virus or malware identification, removal and cleaning.
  • Cross training of peer staff on special software, hardware and procedures.
  • Position is required to be on call to support the designated department.
  • Position requires travel on and off campus using personal vehicle when support issues arise.
  • Other duties as assigned.
    This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.Work Environment and Level of Frequency typically requiredNearly Continuously: Office environment.Physical Requirements and Level of Frequency that may be required
    Environment: Will require lifting, bending, and repetitive desk work such as typing, and long-term sitting.Nearly Continuously: Sitting, hearing, listening, talking.Often: Repetitive hand motion (such as typing), walking.Seldom: Bending, reaching overhead.
    Minimum QualificationsRequires a bachelor's degree in a related area or equivalency with at least 2 years of experience in the field or in a related area.

    Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
    • Strong leadership skills for coordination, organization, time management, and communication skills.
    • Extensive experience with configuration and support of Microsoft Windows operating systems, MS Office products, Adobe products and their best practices.
    • Experience with supporting and maintaining Macintosh operating systems
    • SCCM setup, configuration and maintenance. Use or knowledge of other automation software solution.
    • Jamf management and configuration experience
    • MS SQL database administration.
    • ITIL Foundation Certification.
    • A+, MCSE, CCNA, Network+, or other applicable certifications.
    • Experience with VM server environments running both Windows and Linux server platforms.
      Type Benefited Staff
      Special Instructions Summary
      Additional InformationAbout UIT: University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the U's Chief Information Officer and is responsible for many of the U's shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; high performance and research computing; information security; software licensing; and a host of other IT systems and services.
      UIT is committed to creating a workplace culture that values equity, diversity, and inclusion (EDI), and we believe that everyone plays a role in fostering EDI, every day. EDI isn't just the right thing for our employees and the university community; it's also the smart thing. It empowers us to provide the best IT services for our students and their families, staff, faculty, clinicians, and patients and their families.
      About the University of Utah: Located in Salt Lake City, the U is the flagship institution of the State of Utah's system of higher education, home to arts and museum venues and a member of the Pac-12 Conference. Skiing and snowboarding opportunities are a short distance from campus, and opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake City is home to the Utah Symphony and Opera, Ballet West, professional sports teams, and a wide range of other cultural and recreational activities.
      University of Utah Benefits
      • Health, dental, and wellness coverage
        • Automatic and immediately vested 14.2% employer contribution to personal retirement account (401a)
          • Free public transportation pass (Utah Transit Authority)
            • Paid leave time
              • Reduced tuition benefits for employee and family members
                More information:
                The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.
                Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
                The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
                To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:
                Director/ Title IX Coordinator

                Office of Equal Opportunity and Affirmative Action (OEO/AA)

                383 University Street, Level 1 OEO Suite

                Salt Lake City, UT 84112



                Online reports may be submitted at

                For more information:

                To inquire about this posting, email: or call 801-581-2300.

                The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
                This position may require the successful completion of a criminal background check and/or drug screen.
       This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
                Posting Specific QuestionsRequired fields are indicated with an asterisk (*).
                • * Do you have a related Bachelor's degree or equivalency? (2 years related work experience may be substituted for 1 year of education)
                  • Yes
                  • No
                    • * Do you have 2 or more years of related Systems Administrator experience?
                      • Yes
                      • No
                        • * How did you hear about this position?
                          • University of Utah Web Page
                          • Internet: search engine, online job board, etc
                          • University of Utah employee referral
                          • Career Services/Campus Job Fair
                          • Community/Government Agency
                          • Other/Unknown
                            • * How did you hear about this position? - University of Utah web page - Online - University of Utah employee referral - Career Services / Job Fair - Community / Government Agency - Other(Open Ended Question)Applicant DocumentsRequired Documents
                              • ResumeOptional Documents
                                • Cover Letter
                                  • Appropriate discharge document (such as a DD-214 - Member Copy 4) - Veteran Only - Call 801.581.2169
                                    • Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission
                                      Open Date 03/06/2023
                                      Requisition Number PRN34033B
                                      Job Title Systems Administrator
                                      Working Title Systems Administrator
                                      Job Grade F
                                      FLSA Code Computer Employee
                                      Patient Sensitive Job Code? No
                                      Standard Hours per Week 40
                                      Full Time or Part Time? Full Time
                                      Shift Day
                                      Work Schedule SummaryGenerally M-F 8-5.
                                      On-call scheduled and after hours as needed.
                                      VP Area President
                                      Department 01555 - UIT INFRASTRUCTURE & OPS
                                      Location Campus
                                      City Salt Lake City, UT
                                      Type of Recruitment External Posting
                                      Pay Rate Range $58,000/yr. - $72,000/yr.
                                      Close Date
                                      Open Until Filled Yes

Keywords: University of Utah, Salt Lake City , Systems Administrator, IT / Software / Systems , Salt Lake City, Utah

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