Video Network Technical Support Analyst
Company: University of Utah
Location: Salt Lake City
Posted on: March 19, 2023
|
|
|
Job Description:
AnnouncementDetailsOpen Date 01/17/2023
Requisition Number PRN33515B
Job Title Technical Support Analyst
Working Title Video Network Technical Support Analyst
Job Grade E
FLSA Code Computer Employee
Patient Sensitive Job Code? No
Standard Hours per Week 40
Full Time or Part Time? Full Time
Shift Evening
Work Schedule SummaryShift Hours: 3:00 PM - 11:00 PM
This is a full-time salaried position that requires flexible,
non-standard working hours. This position is eligible for "hybrid"
work with both on campus and telework capacities depending on
schedules and operational support needs.
VP Area President
Department 00336 - KUEN/Utah Education Network
Location Campus
City Salt Lake City, UT
Type of Recruitment External Posting
Pay Rate Range $39,300/yr. - $45,000/yr.
Close Date
Open Until Filled Yes
Job SummaryLocated in the state-of-the-art UETN Operations Center,
housed at the Eccles Broadcast Center on the University of Utah
campus, this is a service desk position that provides daily
technical support and assistance for the Utah Education and
Telehealth Network's Interactive Video Conferencing system. The
UETN-IVC system utilizes cutting edge distance learning
technologies, applications and platforms for statewide higher
education, and public education synchronous and a-synchronous,
interactive distance education programs.
Reviews, analyzes, and evaluates information technology systems
operations. Determines user needs and requirements and recommends
ways to improve systems. Serves as primary point of contact between
users and engineering/development staff.
Responsibilities
This job description is not designed to contain or be interpreted
as a comprehensive inventory of all duties, responsibilities and
qualifications required of employees assigned to the job.Work
Environment and Level of Frequency typically requiredNearly
Continuously: Office environment.Physical Requirements and Level of
Frequency that may be requiredNearly Continuously: Sitting,
hearing, listening, talking.Often: Repetitive hand motion (such as
typing), walking.Seldom: Bending, reaching overhead.
Minimum QualificationsRequires an associate degree in a related
area or equivalency and 2-5 years of experience in the field or in
a related area.
Applicants must demonstrate the potential ability to perform the
essential functions of the job as outlined in the position
description.
PreferencesDepartment-Specific requirements:
The ideal candidate will possess the following skillsets and
knowledgebase:
Type Benefited Staff
Special Instructions Summary
Additional InformationAbout UETN: Utah Education and Telehealth
Network provides network and IT Solutions for Educational
institutions (Higher Education, K12, Libraries and Other (Zoo,
Aquarium)) throughout Utah. This position is integral in providing
systems and services to all UETN Stakeholders. UETN is housed on
the University of Utah campus in the Eccles Broadcast Center, UETN
employees are U of U staff and received all of the same benefits
listed below.UETN is committed to creating a workplace culture that
values equity, diversity, and inclusion (EDI), and we believe that
everyone plays a role in fostering EDI, every day. EDI isn't just
the right thing for our employees and the university community;
it's also the smart thing. It empowers us to provide the best IT
services for our students and their families, staff, faculty,
clinicians, and patients and their families.
University of Utah Benefits
The University of Utah values candidates who have experience
working in settings with students from diverse backgrounds and
possess a strong commitment to improving access to higher education
for historically underrepresented students.
Individuals from historically underrepresented groups, such as
minorities, women, qualified persons with disabilities and
protected veterans are encouraged to apply. Veterans' preference is
extended to qualified applicants, upon request and consistent with
University policy and Utah state law. Upon request, reasonable
accommodations in the application process will be provided to
individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity
employer and does not discriminate based upon race, ethnicity,
color, religion, national origin, age, disability, sex, sexual
orientation, gender, gender identity, gender expression, pregnancy,
pregnancy-related conditions, genetic information, or protected
veteran's status. The University does not discriminate on the basis
of sex in the education program or activity that it operates, as
required by Title IX and 34 CFR part 106. The requirement not to
discriminate in education programs or activities extends to
admission and employment. Inquiries about the application of Title
IX and its regulations may be referred to the Title IX Coordinator,
to the Department of Education, Office for Civil Rights, or
both.
To request a reasonable accommodation for a disability or if you or
someone you know has experienced discrimination or sexual
misconduct including sexual harassment, you may contact the
Director/Title IX Coordinator in the Office of Equal Opportunity
and Affirmative Action:
Director/ Title IX Coordinator
Office of Equal Opportunity and Affirmative Action (OEO/AA)
383 University Street, Level 1 OEO Suite
Salt Lake City, UT 84112
801-581-8365
oeo@utah.edu
Online reports may be submitted at oeo.utah.edu
To inquire about this posting, email: employment@utah.edu or call
801-581-2300.
The University is a participating employer with Utah Retirement
Systems ("URS"). Eligible new hires with prior URS service, may
elect to enroll in URS if they make the election before they become
eligible for retirement (usually the first day of work). Contact
Human Resources at (801) 581-7447 for information. Individuals who
previously retired and are receiving monthly retirement benefits
from URS are subject to URS' post-retirement rules and
restrictions. Please contact Utah Retirement Systems at (801)
366-7770 or (800) 695-4877 or University Human Resource Management
at (801) 581-7447 if you have questions regarding the
post-retirement rules.
This position may require the successful completion of a criminal
background check and/or drug screen.
Keywords: University of Utah, Salt Lake City , Video Network Technical Support Analyst, IT / Software / Systems , Salt Lake City, Utah
|
Click
here to apply!
|
