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Software Engineer

Company: Fidelity Investments
Location: Salt Lake City
Posted on: September 21, 2023

Job Description:

Sr. Software Engineer The Role
Fidelity EIPS-Voice and Interaction Team is looking for Senior Software Engineer interested in transforming support processes using DevOps and Site Reliability Engineering principles and best practices. This role is a coach to the wider EIPS-VOICE team leveraging in-depth skills working various teams, business partners building and supporting voice products on and off premises. The Expertise We're Looking for

  • Bachelor's Degree in Computer Science, Information Science, Mathematics, Physics (or equivalent)
  • Proven expertise in developing, and troubleshooting multi-tier internet facing web UI's and API's
  • Strong skills with business process automation and batch applications
  • Strong verbal communication skills
  • Proficiency with Unix operating systems including Shell Scripting, Python, and Groovy
  • Hands on experience with API development in Java
  • Proven experience in modern SPA frameworks (ie. Angular, Vue)
  • Experience developing, and maintaining Node JS, and/or Java/JEE based middle tier applications
  • Exposure to event based and messaging platforms
  • Experience in AWS platforms and tools, with certification being a plus
  • Knowledgeable in test and process automation as well as CI/CD pipelines using technology such as Maven, Jenkins and Urbancode Deploy
  • Knowledge of cloud and native infrastructure design for stable and standardized applications environments
  • Knowledge of networking, load balancing, and cloud and native infrastructure designs
  • Attention to SOC 1 compliance and extensive risk assessment abilities to prevent internal and external audit violations
  • Knowledge of data management and query tools to develop data driven process automation on Oracle, Postgresql and SqlServer
  • Ability to respond to systems issues and assist in finding and fixing them
  • 24/7 availability for level-3 escalation during major incidents, and participation in 8am to 8pm production on-call rotation
  • Ability to stay calm when resolving high-impact production incidents along with effective communication to senior leaders
    The Team
    The primary responsibility of the team is to lead initiatives which enhance the operational stability and availability of the applications that customer facing associates used to do their job. The team's goal is to deliver agreed levels of service to users and customers and to provide the best associate experience possible.
    You will have the opportunity every single day to play a role in execution of critical initiatives, projects and support before the team. The individual will also have the opportunity to collaborate with world-class engineers from around the globe and to interact with senior management for communication and consultation purposes.COVID Work Policy
    Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You'll be spending some of your time onsite depending on the nature and needs of your role. Dynamic Working - Post Pandemic
    Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style.
    Your success and growth is important to us, so you'll want to enjoy the benefits of coming together in person - face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.

    Company Overview
    Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity's U.S.-based regional and investor center locations. If you would like to experience Fidelity's supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at--.
    We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

    Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at .
    Information about Fidelity Investments
    At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. For information about working at Fidelity, visit .
    Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Keywords: Fidelity Investments, Salt Lake City , Software Engineer, IT / Software / Systems , Salt Lake City, Utah

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