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software engineer in test

Location: Salt Lake City
Posted on: October 12, 2017

Job Description:

Sr. Software Engineer Test --- Data LakeLocation: Salt Lake City, UT

About the Team



The inContact Data Lake team is on the leading edge of cloud development. We are using AWS to build the new infrastructure software that powers the Business Intelligence analytics for over 6 billion customer phone calls per year. We are looking for a Sr. Software Engineer Test to join the team who wants to be part of this exciting opportunity to build the future technology platform for InContact. You will be responsible for designing and implementing build and test infrastructure, creating and enforcing good engineering practices, and evaluating product quality for various external and/or internal inContact products. You will work with the development and test engineering teams to create new test harnesses, automate testing, implement new automation tools and create innovative automated test systems. These test systems explore and validate the functional correctness, performance capabilities, and resource usage of our software, as well as their interaction with other inContact systems and infrastructure.



As a Sr. Software Engineer Test, a Typical Day Might Include the Following:


  • Build advanced automated test suites for our Data Lake infrastructure and transformation jobs.
  • Develop and execute a complete test strategy, including verification of functionality, performance, security, and scalability.
  • Conduct research on emerging testing technologies.
  • Analyze and decompose a complicated software system and design a strategy to test this system.
  • Communicate QA results, risks and project status to management team as well as other stake holders
  • Manage multiple projects simultaneously
  • Follow and execute on team-specified "done" criteria for testing stories
  • Continuously streamline and improve the testing life cycle to ensure test planning, execution, and reporting are effective, agile, and coordinated
  • Interact closely with developers offering suggestions and ideas for improving the quality of products
  • Analyze testing results to enhance future test plans and scenarios. (Including metrics and benchmarks to gauge improvement)
  • Pro-active investigation/verification of production defects and continuous improvement of regression tests
  • Create automated testing scripts using Python as required
  • Create QA tasks in Jira and monitor individual burn-downs to ensure completion
  • Identify log, track and report bugs to QA management and development team as well as accurately report hours in Jira
  • Become a subject matter expert with inContact product(s), especially the Data Lake and Reporting.
  • Help mentor other testers in automated testing and best practices, test and coding, for our platform and automation framework
  • Document and maintain test plans


    To Land This Gig You'll Need:


    • BS in Computer Science or similar field or equivalent work experience required.
    • 6-9 years of relevant work experience, including development and/or test automation experience
    • Strong understanding of SQL and NoSQL Database access
    • Strong understanding of software design and programming in Python or Java coding language
    • Good scripting skills in at least one common language (Python, Perl, Shell).
    • Understanding of QA practices and policies.
    • Experience with the following types of testing:


      • Data validation
      • Functional
      • Usability
      • Integration
      • Load
      • Performance


      • Understanding of the SDLC in an agile environment.
      • Possess strong organizational and time management skills
      • Excellent communication skills
      • Excellent problem-solving skills
      • Team Player


        Bonus Experience:


        • Experience with Amazon AWS Services
        • Experience with Hadoop
        • Understanding of microservices architecture
        • Ability to work independently and self-manage projects


          ABOUT inContact: inContact makes it easy and affordable for organizations around the globe to create stand-out customer experiences while meeting key business metrics. inContact continuously innovates and is the only provider to offer a complete customer interaction platform in the cloud that is flexible, scalable and reliable for enterprise, small business, government and business process outsourcers. inContact is a part of NICE (Nasdaq: NICE), the worldwide leading provider of both cloud and on-premises enterprise software solutions.

          Keywords: , Salt Lake City, software engineer in test, IT / Software / Systems, Salt Lake City, Utah

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