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Outdoor Ticket Specialist (Greeter) - Full & Part Time - Winter Seasonal

Company: Vail Resorts Management Company
Location: Salt Lake City
Posted on: December 5, 2019

Job Description:

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

The on-mountain experience of a lifetime begins with you! Outdoor Ticket Specialist (Greeters) are the first point of contact for many guests arriving at Park City Mountain. You enhance our guests' experience by using your knowledge and expertise to create a warm and welcoming first impression. As a ticket line coordinator, you facilitate efficient sales transactions and manage line waits by ensuring guests are in the correct line with the correct information. If you are an amazing people-person with a passion for service this is a job for you!!

WHAT'S IN IT FOR YOU?

* Convenient location - steps from the snow at the base of Park City Mountain.
* Work outdoors in a fun, team-oriented atmosphere.
* Training and talent development programs are part of the experience.
* EPIC Ski Pass valid at any Vail-owned resort plus other ski related benefits.
* Discounted ski passes and lessons for dependent family members.
* Food, Lodging, and Retail Discounts.

Responsibilities Include:

* Deliver EPIC SERVICE to our guests
* Provide accurate information about lift tickets, season passes and resort village specifics
* Connect positively with guests and effectively manage the ticket line at the same time
* Anticipate changing customer needs and reorganize operations appropriately
* Handle high volumes of customer interaction with a positive attitude and smile
* Successfully assist guests with mobile or online ticket purchases
* Inspect walkways, ticket lines and purchase areas and mitigate any safety concerns, e.g. snow and ice removal or ski/snowboard temporary storage
* Promote, embrace, and adhere to Vail Resort's Mission and Core Values
* Be responsible, accountable, and punctual
* Contribute to a fun, professional and respectful work environment.
* Perform other duties as appropriate.

QUALIFICATIONS:

* Passionate about guest service and the Park City experience
* Has an enthusiastic and outgoing personality
* Experience using mobile or tablet devices
* Able to retain a high volume of information to answer questions about all resort products
* Quick to learn and adjust to product and pricing changes
* Able to stand and work outside during entire shift
* High school diploma or equivalent

SCHEDULE:

* Work schedule is based upon business volume and office assignment
* Able to commit to at least one weekend day per week (including Sundays)
* Must be available to work all holiday periods and flexible to pick up extra shifts
* Shift begins at 7:30 AM
* Part time is 15-29 hours per week

Becoming part of the Park City team means you're joining one of the best ski brands in the world. The legendary Park City mountain and town are crafted from local charm and hospitality. And living and working in Park City brings its own benefits. From the hip and friendly ski-into-town cultural scene to the unrivaled Wasatch powder of America's largest mountain resort, Park City has a pulse that's as charming as it is rewarding. Join our team and come experience all that Park City has to offer. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 175997

Keywords: Vail Resorts Management Company, Salt Lake City , Outdoor Ticket Specialist (Greeter) - Full & Part Time - Winter Seasonal, Other , Salt Lake City, Utah

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