SaltLakeCityRecruiter Since 2001
the smart solution for Salt Lake City jobs

Customer Care Associate

Company: PillPack
Location: American Fork
Posted on: June 30, 2020

Job Description:

PillPack--is a pharmacy that makes it simple to take the right medications at the right time. We combine convenient packaging, modern technology, and personalized service to create a system that enables people to take the right medications every day, this means they can spend less time dealing with error-prone pill boxes or manual solutions and more time doing the things they enjoy.--
We thrive on friendly and creative team energy, aiming for an environment that is both productive and comfortable. We value team building where everyone is working hard to make a huge impact on the company together.
As a Customer Care Advisor,-- you will be responsible for playing a critical role in assisting PillPack customers by aiding and completing multiple account functions to maintain a complete and updated account. We want someone who loves coming to work every day, and most importantly, cares deeply about their team and adding value. You will have the opportunity to make a tangible impact on our customers' lives by the help you provide and values you embody. This role will report to a Customer Care Team Lead. -- CORE RESPONSIBILITIES:Assist customers over the phone and on the web with billing/insurance verification, product, or service questionsManage both inbound and outbound callsProactively identify solutions to questions you anticipate our customers having in each interactionTake a hands-on approach to resolving every issue, owning it from start to finishBe an expert on PillPack and provide a best-in-class service experience for our customers while working in a fast paced environmentHelp answer customer inquiries regarding their insurance and co-pays, as well as shipping needsProvide our customers with technical support when navigating PillPack.comServe customers in a timely manner to ensure we are maximizing our relationship with themUnderstand each interaction is about more than solving a single problem, but an opportunity to build a long-term relationshipWork a flexible schedule - shifts will possibly start and end outside of normal business hoursBASIC QUALIFICATIONS:High school or equivalent diploma6+ months of relevant customer service experience6+ months of relevant experience working-- with computer and web based toolsExperience navigating and troubleshooting the internetExperience-- multi-tasking with phone and computer skillsPREFERRED QUALIFICATIONS:1+ year of relevant phone or email customer service experienceExcellent communication skills (spoken and written)Experience working in a customer service or call center--Experience working in healthcare environment--Experience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and qualityDemonstrated ability to work as an effective team memberSALARYStarting at $16.00/hrSHIFTSOur hours of operation are Monday-Friday 6:00am-8:00pm and Saturdays and Sunday 8:00am-6:00pm. Potential shifts offered may include but are not limited to:Sunday 8:00am-4:30pm, Monday-Thursday 6:00am-2:30pmSunday 9:30am-6:00pm, Monday-Thursday 11:30am-8:00pmSunday 8:00am-6:00pm, Monday 9:00am-8:00pm, Tuesday-Wednesday 9:30am-8:00pmTuesday-Friday 10:00am-6:30pm, Saturday 8:00am-4:30pmTuesday-Friday--11:30am-8:00pm, Saturday 9:30am-6:00pmWednesday-Thursday 6:00am-4:30pm, Friday 6:00am-5:00pm, Saturday 8:00am-6:00pmPandoLogic.Category: Customer Service, Keywords: Customer Service Representative

Keywords: PillPack, Salt Lake City , Customer Care Associate, Other , American Fork, Utah

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Care Worker
Description: Are you driven to serve and help others in your community Caregivers and Direct Support Professionals DSP are the heart of our company with their compassion, dependability, and care. We are now hiring (more...)
Company: Rehab Without Walls NeuroSolutions
Location: Ogden
Posted on: 07/15/2020

Multiple positions
Description: Stein Eriksen Lodge Management Corporation is recruiting for the following FULL TIME YEAR-ROUND positions:Overnight
Company: Stein Eriksen Logde
Location: Park City
Posted on: 07/15/2020

GBSD - Facilities Coordinator 1
Description: Embark on a career putting innovative, reliable, and agile products and ideas into orbit, and beyond. Northrop Grumman has opportunities waiting for you that play a vital role in human space exploration, (more...)
Company: Northrop Grumman
Location: Roy
Posted on: 07/15/2020


Customer Service/Sales
Description: Customer Service/Sales 292601922 Salt Lake City, Utah, US, 84103 Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs (more...)
Company: The Home Depot
Location: Salt Lake City
Posted on: 07/15/2020

Liquid Bottler
Description: Job DescriptionLiquid Bottler Pay: 12.25/hour Want to get your foot in the door and have room to grow and advance as a Liquid Bottler, Apply Today What's
Company: Elwood Staffing
Location: Ogden
Posted on: 07/15/2020

Care Associate
Description: Are you driven to serve and help others in your community Caregivers and Direct Support Professionals DSP are the heart of our company with their compassion, dependability, and care. We are now hiring (more...)
Company: Rehab Without Walls NeuroSolutions
Location: Ogden
Posted on: 07/15/2020

House Sitter Wanted - Opportunity For A Well Trained House Sitting Service Provider
Description: I am looking for someone just
Company: HouseSitter
Location: Layton
Posted on: 07/15/2020

PAVING OPERATOR
Description: Aerotek is seeking for a full time Paving Operator. The Paving Operator will be responsible for operating several types of paving equipment, this equipment may include, but is not limited to, asphalt (more...)
Company: Aerotek
Location: Salt Lake City
Posted on: 07/15/2020

Brokerage Account Executive
Description: Brokerage Account Executive br br Job Summary: br The Brokerage Account Executive will seek and identify sales leads and pitch goods or services to new clients within a brokerage environment. This (more...)
Company: Cardinal Logistics
Location: Clearfield
Posted on: 07/15/2020

ARMED - Department of Defense Clearance REQUIRED
Description: At Allied Universal -- our Security Professionals assist clients, and the public at large, by providing essential jobs that keep our communities safe and secure. During this time, we need your help more (more...)
Company: Allied Universal
Location: Clearfield
Posted on: 07/15/2020

Log In or Create An Account

Get the latest Utah jobs by following @recnetUT on Twitter!

Salt Lake City RSS job feeds