SaltLakeCityRecruiter Since 2001
the smart solution for Salt Lake City jobs

Call Center Representative

Company: Teleperformance
Location: Midvale
Posted on: October 19, 2020

Job Description:

Job DescriptionBEST PLACE FOR PEOPLE Join us in making connections. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. What You Will Do: * Responsible for all customer inquiries and questions * Provide excellent customer service at all times * Follow up to customer inquiries by taking specific action in a timely manner * Troubleshoot equipment and system problems * Problem solve to help customers resolve issues on first call * Enters data from customers into various software programs * Appropriately communicate with upset customers to resolve their inquiries * Thrives as a team player in a fast-paced, high-energy, change-oriented environment * Participates in additional training courses when needed * Performs other related duties and assignments as required and as assigned by supervisor * Exercise retention efforts when appropriate * Identify customers who are comparison-shopping and inquiring about contract terms * Assisting the customer with the correct price plan What You Will Bring: * 6 months Contact Center experience preferred * One year previous customer service experience required * Must be at least 18 years of age * Type 25 wpm * High School Graduate or GED * Logical problem solving skills and ability to multi-task * Proven oral and written communication skills * Must have availability to work various shifts * Ability to use Windows operating systems and navigate between various windows * Ability to work under pressure * Continuously demonstrate a high sense of urgency * Must have a keen sense of attention to detail, taking the initiative. * Must be able to pass a Federal Background Check and Drug testing * Possess a high level of Professionalism * Proven experience in overcoming unexpected difficulties and using logical problem solving skills. * Ability to understand and empathize with customer's issues. Teleperformance offers outstanding support to our team. You are the reason for this company's success and your well-being is our priority. We believe in nourishing your work life balance and making sure you are feeling loved. Our excellent medical benefits give you the opportunity to regularly check on your health, providing a solid health and financial security while our paid vacation leaves, flexible scheduling, and 401k Savings account can grant you the vacation you deserve while still working or after retirement. In Teleperformance, there are a lot more for you because we value YOU!

Keywords: Teleperformance, Salt Lake City , Call Center Representative, Other , Midvale, Utah

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Parttime Amazon Warehouse Worker With Benefits
Description: Parttime Amazon Warehouse Worker With Benefits - Amazon Workforce Staffing Hourly pay rate: Earn 15.00 18.50 Shifts: Overnight, Early Morning, Day, Evening, Weekend Location: West Jordan/ (more...)
Company: Kinyesi
Location: South Jordan
Posted on: 10/29/2020

Licensed Life Insurance Agent
Description: COVID-19 Update Out of an abundance of caution for the current situation with the Coronavirus COVID-19 , we are offering a completely virtual hiring process this means all your interview steps will (more...)
Company: Clearlink
Location: South Jordan
Posted on: 10/29/2020

ELECTRICAL MAINTENANCE TECHNICIAN - RIVERTON, UTAH
Description: DeanFluor offers an excellent benefits package including a competitive salary medical, dental, vision, life and disability insurance paid-time off tuition reimbursement 401k Retirement Plan and Military (more...)
Company: M.C. Dean
Location: Riverton
Posted on: 10/29/2020


Licensed Life Insurance Agent
Description: COVID-19 Update Out of an abundance of caution for the current situation with the Coronavirus COVID-19 , we are offering a completely virtual hiring process this means all your interview steps will (more...)
Company: Clearlink
Location: Riverton
Posted on: 10/29/2020

Lot Associate
Description: Lot Associate 316492285 Riverton, Utah, US, 84065 Lot Associates assist customers with the loading of their
Company: The Home Depot
Location: Riverton
Posted on: 10/29/2020

MERCHANDISING
Description: Job Description Merchandising Execution Associates: All Merchandising Execution Associates MEAs perform in-store merchandising service activities such as merchandising projects, planogram maintenance, (more...)
Company: The Home Depot
Location: Riverton
Posted on: 10/29/2020

Warehouse Worker - Full TIme - Located in Grantsville, UT
Description: Job Description As a Freight Handler at Walmart Supply Chain, you will have a critical role in moving product through our Distribution network to the Stores to service our Customers. Your role is critical (more...)
Company: Walmart
Location: South Jordan
Posted on: 10/29/2020

Freight/Receiving
Description: Freight/Receiving 316497147 South Jordan, Utah, US, 84009 Position Purpose: Associates in
Company: The Home Depot
Location: South Jordan
Posted on: 10/29/2020

Warehouse Worker - Package Handler
Description: Shift: Sunrise 3:00 AM - 9:00 AM WAREHOUSE WORKER PACKAGE HANDLER Find out what you ll become as a Package Handler at UPS. In this fast-paced warehouse job, you ll lift, lower and
Company: United Parcel Service
Location: Riverton
Posted on: 10/29/2020

Parttime Amazon Warehouse Worker Benefits
Description: Parttime Amazon Warehouse Worker Benefits - Amazon Workforce Staffing Hourly pay rate: Earn 15.00 18.50 Shifts: Overnight, Early Morning, Day, Evening, Weekend Location: West Jordan/ (more...)
Company: Kinyesi
Location: South Jordan
Posted on: 10/29/2020

Log In or Create An Account

Get the latest Utah jobs by following @recnetUT on Twitter!

Salt Lake City RSS job feeds