SaltLakeCityRecruiter Since 2001
the smart solution for Salt Lake City jobs

Call Center Representative.

Company: Teleperformance
Location: Wallsburg
Posted on: November 22, 2020

Job Description:

BEST PLACE FOR PEOPLEJoin us in making connections.Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.What You Will Do:

  • Responsible for all customer inquiries and questions
  • Provide excellent customer service at all times
  • Follow up to customer inquiries by taking specific action in a timely manner
  • Troubleshoot equipment and system problems
  • Problem solve to help customers resolve issues on first call
  • Enters data from customers into various software programs
  • Appropriately communicate with upset customers to resolve their inquiries
  • Thrives as a team player in a fast-paced, high-energy, change-oriented environment
  • Participates in additional training courses when needed
  • Performs other related duties and assignments as required and as assigned by supervisor
  • Exercise retention efforts when appropriate
  • Identify customers who are comparison-shopping and inquiring about contract terms
  • Assisting the customer with the correct price planWhat You Will Bring:
    • 6 months Contact Center experience preferred
    • One year previous customer service experience required
    • Must be at least 18 years of age
    • Type 25 wpm
    • High School Graduate or GED
    • Logical problem solving skills and ability to multi-task
    • Proven oral and written communication skills
    • Must have availability to work various shifts
    • Ability to use Windows operating systems and navigate between various windows
    • Ability to work under pressure
    • Continuously demonstrate a high sense of urgency
    • Must have a keen sense of attention to detail, taking the initiative.
    • Must be able to pass a Federal Background Check and Drug testing
    • Possess a high level of Professionalism
    • Proven experience in overcoming unexpected difficulties and using logical problem solving skills.
    • Ability to understand and empathize with customer s issues.Teleperformance offers outstanding support to our team.You are the reason for this company s success and your well-being is our priority. We believe in nourishing your work life balance and making sure you are feeling loved. Our excellent medical benefits give you the opportunity to regularly check on your health, providing a solid health and financial security while our paid vacation leaves, flexible scheduling, and 401k Savings account can grant you the vacation you deserve while still working or after retirement. In Teleperformance, there are a lot more for you because we value YOU! Associated topics: agent, agente de servicio al cliente, answer, client, customer care specialist, customer service associate, phone, platform support, service representative, technical assistant

Keywords: Teleperformance, Salt Lake City , Call Center Representative., Other , Wallsburg, Utah

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


CDL-A Drivers
Description: Job Description: Salt Lake Transportation amp Logistics is seeking solo amp team drivers with a Class-A CDL license to join our team. You
Company: Salt Lake Transportation & Logistics
Location: South Jordan
Posted on: 12/3/2020

CDL-A Truck Drivers
Description: Job Description: Salt Lake Transportation amp Logistics is seeking solo amp team drivers with a Class-A CDL license to join our team. You
Company: Salt Lake Transportation & Logistics
Location: South Jordan
Posted on: 12/3/2020

EHS Specialist
Description: Help us improve access to life-changing therapies that can transform human healthWe are Cytiva, a global provider of technologies and services that advance and accelerate the development and manufacture (more...)
Company: Danaher Corporation
Location: Logan
Posted on: 12/3/2020


Freight Handler - Make up to $21.65/hr
Description: Hiring Immediatley As a Freight Handler at Walmart Supply Chain, you will have a critical role in moving product through our Distribution network to the Stores to service our Customers. Your role is (more...)
Company: Walmart
Location: South Jordan
Posted on: 12/3/2020

Team CDL-A Truck Driver
Description: Job Description: Salt Lake Transportation amp Logistics is seeking solo amp team drivers with a Class-A CDL license to join our team. You
Company: Salt Lake Transportation & Logistics
Location: South Jordan
Posted on: 12/3/2020

Reset/Retail Merchandiser Part Time for SPROUTS - Urgent Need
Description: 1 CROSSMARK is proud to partner with SPROUTS SPROUTS is growing With more than 340 stores and over 35,000 team members, SPROUTS houses all of the very best parts of a real farmers market (more...)
Company: CROSSMARK
Location: South Jordan
Posted on: 12/3/2020

Reset/Retail Merchandiser Part Time for SPROUTS - Hiring Now
Description: 1 CROSSMARK is proud to partner with SPROUTS SPROUTS is growing With more than 340 stores and over 35,000 team members, SPROUTS houses all of the very best parts of a real farmers market (more...)
Company: CROSSMARK
Location: South Jordan
Posted on: 12/3/2020

Team CDL-A Truck Driver
Description: Job Description Salt Lake Transportation amp Logistics is seeking solo amp team drivers
Company: Salt Lake Transportation & Logistics
Location: Riverton
Posted on: 12/3/2020

Warehouse Worker - Make up to $21.65/hr
Description: Hiring Immediatley As a Freight Handler at Walmart Supply Chain, you will have a critical role in moving product through our Distribution network to the Stores to service our Customers. Your role is (more...)
Company: Walmart
Location: Riverton
Posted on: 12/3/2020

Class A CDL Truck Driver
Description: CDL-A Truck Driver Jobs COVID-19 RESPONSE Earn up to 90,000/year in total compensation on steady runs Get your share of 5.3 million Average eligible driver received 8,000 last year in (more...)
Company: J&R Schugel
Location: South Jordan
Posted on: 12/3/2020

Log In or Create An Account

Get the latest Utah jobs by following @recnetUT on Twitter!

Salt Lake City RSS job feeds