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Customer Service Representative

Company: Kforce Finance and Accounting
Location: Salt Lake City
Posted on: January 15, 2021

Job Description:

RESPONSIBILITIES:Kforce has a client in search of a Customer Service Representative in Salt Lake City, Utah (UT). Essential Duties and Functions: * Responsible for providing quality customer service and accurate information about our accounts, programs, policies, and processes* Answer inquiries from customers, potential customers, business partners, internal customers, and others* Process telephone requests for account information and application processing and communicate results to the customer* Respond to email and written inquiries* Must research, analyze, verify, reconcile, and perform appropriate account actions in a timely manner in accordance with established servicing guidelinesCustomer Service: * Answer incoming calls* Report conditions affecting customer satisfaction* Perform timely and accurate follow up on account inquiries* Provide accurate information on deposit products offered* Escalate reports of exceptional service and complaintsJob Requirements:REQUIREMENTS:* Demonstrate strong problem resolution skills* Solid organization and communication skills with strong attention to detailKforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.SDL2017

Keywords: Kforce Finance and Accounting, Salt Lake City , Customer Service Representative, Other , Salt Lake City, Utah

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