Customer Service Representative
Company: Kforce Finance and Accounting
Location: Salt Lake City
Posted on: January 15, 2021
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Job Description:
RESPONSIBILITIES:Kforce has a client in search of a Customer
Service Representative in Salt Lake City, Utah (UT). Essential
Duties and Functions: * Responsible for providing quality customer
service and accurate information about our accounts, programs,
policies, and processes* Answer inquiries from customers, potential
customers, business partners, internal customers, and others*
Process telephone requests for account information and application
processing and communicate results to the customer* Respond to
email and written inquiries* Must research, analyze, verify,
reconcile, and perform appropriate account actions in a timely
manner in accordance with established servicing guidelinesCustomer
Service: * Answer incoming calls* Report conditions affecting
customer satisfaction* Perform timely and accurate follow up on
account inquiries* Provide accurate information on deposit products
offered* Escalate reports of exceptional service and complaintsJob
Requirements:REQUIREMENTS:* Demonstrate strong problem resolution
skills* Solid organization and communication skills with strong
attention to detailKforce is an Equal Opportunity/Affirmative
Action Employer. All qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, pregnancy, sexual orientation, gender identity,
national origin, age, protected veteran status, or disability
status.SDL2017
Keywords: Kforce Finance and Accounting, Salt Lake City , Customer Service Representative, Other , Salt Lake City, Utah
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