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Customer Service Representative Needed

Company: Aerotek
Location: Salt Lake City
Posted on: April 10, 2021

Job Description:

Aerotek is seeking all levels of Customer Service candidates to fill openings here in Salt Lake City, UT!Pay: $14 - $17Shift: Flexible day shift optionsLocation: Salt Lake City, UT (Options for Remote work)Responsibilities Include:

  • Resolve customer complaints via phone, email, mail, or social media
  • Use telephones to reach out to customers and verify account information.
  • Greet customers warmly and ascertainproblemor reason for calling.
  • Assist with placement of orders, refunds, or exchanges.
  • Answering phone calls or placing outbound phone
  • Responding to emails in a timely manner
  • Escalate high complexity billing issues for resolution to a senior associate or supervisor.
  • Compiling, verifying accuracy, and sorting information to prepare source data for computer entrySeeking experience/skills within the following areasof expertise:
    • High School diploma or equivalent required
    • Customer service experience
    • Call center inbound or outbound
    • MS Office (Word, Excel, Outlook)
    • Ability to type 30+ WPM
    • Attention to detail, Organization, Time management
    • Inside Sales or Collections a plus#SLCCSR About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Salt Lake City , Customer Service Representative Needed, Other , Salt Lake City, Utah

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