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Team Lead

Company: CTI Education Group
Location: Salt Lake City
Posted on: April 10, 2021

Job Description:

Drives and directs the performance and behaviors of his or her team. The Team Leader develops, creates, maintains an environment of open communication, and leads by example. Forges solid relationships and empowers team members, laying the foundation for a high performing team.
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Major Duties and Responsibilities:
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  • Coach and develop team members in all aspects of performance including, but not limited to metrics and behaviors.
  • Draft and conduct performance evaluations, may assist in the employment decision, sets performance goals and objectives.
  • Manage employee issues regarding attendance, performance, conduct, and delivers appropriate corrective action as needed.
  • Communicate policy updates and company information through team meetings, huddles and one-on-one development sessions.
  • Documents all coaching/development sessions, utilizing designated tools, in a timely manner.
  • Interacts with cross-functional support groups in order to manage the day-to-day operations.
  • Additional daily administrative duties (e.g., time card administration, payroll, etc.) as required. The list of responsibilities may not be all-inclusive and can be expanded to include other duties or responsibilities, as needed. Qualifications
    • Demonstrated coaching and counseling skills used to effectively develop all employees; influence and change individual behavior and assist employees achieve a high level of success and productiveness.
    • Proven leadership skills to effectively develop, lead, inspire and motivate a high performing team.
    • Effective problem solving/process improvement skills used to identify and resolve day-to-day operation and employee relations problems.
    • Ability to think analytically to identify qualitative or quantitative trends and take appropriate actions.
    • Detail orientation, organizational, prioritization and time management skills; experience building daily/weekly structure in schedules preferred.
    • Takes a proactive role in bring about change, applying new ways to develop the business through improved management of people and processes.
    • Ability to work a flexible schedule to meet the needs of the business and performance requirements.
    • Works cooperatively and collaboratively with all levels of employees and management to maximize performance, creativity, problem solving, and results.
    • Proficient in the use of all Microsoft Office applications.--
    • High school diploma or equivalent experience required, bachelor's degree preferred.
    • Minimum 1 year management or supervisory experience preferred. #IND-FS Primary Location : United States-Utah-Salt Lake City Work Locations : Salt Lake City-Payer Job Organization : HPHS - Onshore Operations Job Posting : Apr 2, 2021, 5:03:22 PM We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetic factors, veteran status or other characteristics protected by law. As an Equal Opportunity Employer, Firstsource is committed to providing reasonable accommodations to job applicants with disabilities. If you are interested in applying for employment and need assistance or an accommodation in the application process due to a disability, please contact us by email or phone 502-499-0855. jobs@na.firstsource.com

Keywords: CTI Education Group, Salt Lake City , Team Lead, Other , Salt Lake City, Utah

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